Admissions Appointment Setter

Admissions Appointment Setter The Admissions Appointment Setter serves as a primary point of contact for prospective students and their families. This role is focused on high-volume outbound outreach to engage qualified inquiries and successfully schedule appointments for students and parents to meet with Admissions Counselors. Key Responsibilities High-Volume Outreach: Execute a high daily volume of outbound calls and follow-up communications to prospective students and their parents from provided inquiry lists. Appointment Setting: Invite families to schedule campus tours, virtual interviews, or 1-on-1 consultations with the admissions team. Inquiry Qualification: Conduct initial discovery to identify student interests, academic goals, and potential fit for university programs. Data Management: Accurately document all interactions, call outcomes, and scheduled appointments within the CRM (Customer Relationship Management) system. Inquiry Management: Manage a personal queue of inquiries, ensuring timely follow-ups and persistent engagement throughout the recruitment cycle. Required Skills & Qualifications Exceptional Communication: Strong verbal and written skills with the ability to build rapport quickly over the phone with diverse audiences. Resilience & Persistence: Ability to maintain a high energy level and positive attitude while handling high call volumes and navigating objections. Organization: Detail-oriented approach to scheduling and data entry to ensure no student falls through the cracks. Technical Proficiency: Comfortable using CRM software, VOIP phone systems, and Microsoft Office. Experience: Previous experience in telemarketing or customer service is preferred; experience in higher education or admissions is a plus. Must have a high school diploma or equivalent.