Deli/Bakery Manager

Job Description

Job Description

The Deli/Bakery Department Manager oversees all operations of the deli and bakery departments, ensuring high-quality prepared foods, baked goods, and exceptional customer service. This role is responsible for managing inventory, ensuring food safety compliance, driving sales, and leading a team to meet department goals while maintaining an appealing and efficient department.

Key Responsibilities:

· Department Operations: Oversee daily operations, including food preparation, baking, packaging, and merchandising of deli and bakery products to ensure freshness, quality, and attractive presentation.

· Inventory Management: Monitor inventory levels, order product and supplies, manage stock rotation, and minimize waste to maintain product quality and reduce shrink.

· Team Leadership: Train, schedule, and supervise deli and bakery staff, fostering a collaborative and productive work environment.

· Customer Service: Address customer inquiries, resolve complaints, and provide product knowledge to enhance the shopping experience.

· Food Safety & Compliance: Ensure compliance with health, safety, and sanitation regulations, including HACCP, FDA, and local health department standards, for both deli and bakery operations.

· Sales & Profitability: Develop strategies to increase department sales, meet financial targets, and implement promotional displays to drive customer engagement.

· Quality Control: Maintain high standards for product quality, freshness, and presentation in deli cases, bakery displays, and storage areas.

· Budget Management: Manage department budget, control labor costs, and optimize operational efficiency.

· Collaboration: Work closely with store management and other departments to align on store goals, promotions, and operational needs. Requirements/Responsibilities

Qualifications:

· High school diploma or equivalent.

· 3+ years of experience in deli, bakery, or food service operations.

· Strong knowledge of deli and bakery product preparation, handling, and food safety regulations.

· Proven leadership and team management skills with the ability to motivate and develop staff.

· Excellent communication and customer service skills.

· Ability to work in a fast-paced environment, including evenings, weekends, and holidays.

· Proficiency in inventory management systems and basic computer skills (e.g., Microsoft Office, POS systems).

· Physical ability to lift up to 50 pounds, stand for extended periods, and work in hot or cold environments.

Preferred Skills:

· Certification in food safety (e.g., ServSafe) is a plus.

· Experience with merchandising and sales strategies in a retail grocery setting.

· Knowledge of baking techniques, deli meat/cheese handling, or prepared food trends. Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.