Vendor Relations Specialist

Vendor Relations Specialist

The Service Provider Specialist plays a key role in expanding and maintaining a network of qualified, competitive Service Providers. This position requires strong organizational skills and the ability to manage multiple tasks, reports, and provider relationships. You will be responsible for onboarding, compliance tracking, and issue resolution, while supporting various departments and initiatives.

Responsibilities

• Oversee new provider setup, including data entry, training, and document collection.
• Maintain accurate provider network data and monitor compliance by managing critical documents.
• Prepare and deliver communications regarding system changes, enhancements, and policy updates.
• Address provider inquiries and resolve issues related to performance, billing, payments, and technology.
• Support Service Provider Managers with reporting, administrative, clerical, and technical tasks.
• Manage help desk operations, shared inboxes, and provider portal functionality.
• Collect and analyze data to evaluate network coverage and provider performance.

Essential Skills

• Communication Proficiency (oral and written).
• Customer Focus.
• Team Orientation.
• Multi-Tasking.
• Problem-Solving and Data Analysis.
• Sense of Urgency in a fast-paced environment.
• Proficient in Microsoft Office (Excel, Outlook, Word).

Additional Skills & Qualifications

• 13 years of experience in the service industry, customer support, or telemarketing.
• High school diploma or equivalent required; college degree or related experience preferred.
• Excellent interpersonal skills, reliability, commitment, and teamwork.
• Strong written and verbal communication skills.
• Experience with Office 365, SharePoint, and CRM databases is a plus.
• 3 years of customer service and order entry experience.
• Skills in data entry, customer service, invoicing, and work orders.

Work Environment

This role requires working onsite Monday through Thursday, with the option to work from home on Fridays after 1-2 weeks of training.

Job Type & Location

This is a Contract position based out of Maize, KS.

Pay and Benefits

The pay range for this position is $17.50 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Jul 7, 2026.