Administrative Customer Service Coordinator

divh2Administrative Customer Service Coordinator/h2pDo you thrive in a fast-paced environment, love helping people, and take pride in keeping things running smoothly? Were looking for a proactive, detail-driven Administrative Customer Service Coordinator to be the backbone of our operations. If youre a strong communicator, multitasker, and natural problem-solver, this role is for you./ppWhat Youll Do/ppCustomer Service Excellence/pulliBe the welcoming first point of contact for clientsanswer calls, explain services, and set the tone with a professional, positive experience./li/ulpScheduling Dispatch/pulliCoordinate technician schedules to ensure on-time service./liliManage project updates through internal systems to keep everything on track./li/ulpSales Lead Support/pulliFollow up with leads, respond to proposal requests, and help move opportunities to close./liliTrack sales activity and support the sales team with timely updates./li/ulpProject Coordination/pulliPrepare and send proposals./liliMaintain accurate project files and documentation./liliCommunicate clearly between customers, technicians, and managers to keep projects moving./li/ulpWhat You Bring/pulliExcellent communicationconfident, professional, and personable./liliTech-savvy and organized, with a knack for managing details./liliAbility to multitask and stay calm under pressure./liliStrong attention to detailnothing slips through the cracks./liliExperience in restoration, construction, or service industries is a plus (but a positive, customer-first attitude is non-negotiable)./li/ulpWhat Youll Get/pulliCompensation: $45,000$50,000 base (DOE) + commissions + annual bonus/liliBenefits: Health, dental, and vision insurance + 401(k) with company match/liliPaid Time Off: PTO + company holidays/liliGrowth: Ongoing training in technical skills, leadership development, and career advancement opportunities/li/ulpAbout Us/ppWere a locally owned business and a proud part of the nations leading restoration franchise. That means youll get the supportive, small-team feel of a team businessbacked by the resources, training, and reputation of a national brand. We work hard, celebrate wins, and support each other every step of the way. If you need constant reminders to stay organized, energized, or customer-focusedthis isnt the role for you. But if youre excited to make a difference every single day, wed love to meet you./ppApply today and join a team that restores more than propertieswe restore peace of mind./p/div