Program Performance & Quality Analyst — Remote
Working Solutions
Working Solutions is seeking a remote Quality Assurance Analyst to monitor agent performance, analyze data, and drive program excellence across client contracts. You will review KPIs, identify trends, and collaborate with internal teams to implement improvements while ensuring compliance with quality guidelines.
The role emphasizes data interpretation, reporting, and presenting insights, with opportunities for merit-based growth in a fully remote, people-focused culture.
#J-18808-LjbffrVacancy posted 1 hour ago
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