Medical Business Associate -Pediatric Crisis Residential Program

Job Description

Job Description

Company Description

Munson Pediatric Crisis Residential Program Projected Opening January - Start date December

The Munson Pediatric Crisis Residential Program is a six-bed, short-term residential treatment program for youth ages 8–17 experiencing a behavioral health crisis, providing 24/7, trauma-informed care in a safe, home-like environment as an alternative to inpatient psychiatric hospitalization. During their typical 7–14 day stay, residents receive individualized treatment—including therapy, medication management, skill-building, and family involvement—to stabilize their mental health and prepare for a successful return home, school, and community. Staff are part of a collaborative, multidisciplinary team dedicated to delivering compassionate, evidence-based care that helps youth and families navigate crises and build a foundation for long-term recovery.

$2,700 Sign on Bonus*

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be  Munson Material.  To us, that means teammates who live by our values of  excellence, teamness, positivity, creativity, and a commitment to creating  exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You  

• Grow:  Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 

• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  

• Be Well:  Free wellness platform for you and your family, plus personalized support for personal or family challenges. 

• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  

A Day in the Life 

Obtains/verifies all required patient information and enters the information into the registration system following the screen flow in an accurate manner. Completes all assigned registrations in an expedient manner subject to department requirements.

Inputs and updates all insurance information in appropriate screens.

Schedules patient appointments which may include: return office visits, referrals, diagnostic testing/procedures.

Review instructions/preps, time and dates for diagnostic testing/procedures.

Collect copays and balances due on patient accounts.

Greets patients professionally in person and over the telephone.

Respond effectively and in a customized manner to patients and families.

What’s Required  

• High school graduate or GED.
• One year (32 credits) of college and/or training or equivalent experience in a related field.
• Successful completion of medical terminology course within 6 months of hire
• A minimum of one year experience successfully working with the public with minimal supervision
• Excellent customer relations behavior in all interactions.  The ability to work positively with all levels of clinical staff in completion of job responsibilities.  Must be able to work in a fast paced environment, delivering exceptional customer service while accompanying patients, family and visitors.  Serves as a role model in demonstrating exceptional job performance.

$2,700 Sign on Bonus - Terms and Conditions Apply*

Are you Munson Material? Apply today! 

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.