Technical Support Engineer I — MV DB & AI
Rocket Software
Rocket Software is hiring a Technical Support Engineer I to support global customers with MV database products. This hybrid role combines technical support with QA and light development tasks, providing opportunities for real-time troubleshooting and involvement in AI initiatives. The ideal candidate will have a Bachelor's degree in Computer Science, up to 2 years of relevant experience, and solid skills in Windows, Linux, and programming basics. The position includes benefits like unlimited vacation and health coverage. #J-18808-Ljbffr Rocket Software
$46k - $62.1k
...software, specifically MultiValue (MV) database products (UniVerse,... ...). Type of Role: Hybrid technical support + QA + light development —... ...identify bugs alongside senior engineers. Write technical... ...base articles. Help integrate AI tools into support workflows....SuggestedRemote workWorldwideShift workNight shift- ...metal Macs, firewalls, networking, and storage. As a Senior Technical Support Engineer, you will be the operational backbone of our support... ...read‑from‑a‑script support role. You will dig into logs, use AI code tools, write scripts to reproduce and diagnose issues,...SuggestedRemote work
- A leading cloud software company in Atlanta is looking for a Technical Support Engineer to manage the customer experience and resolve technical issues related to its platform. Candidates should have a Bachelor's degree and 2+ years in a technical support role. Responsibilities...Suggested
- ...companies since 2008. Summary Global Technical Support provides industry-best service to... ...~ Experienced level Technical Support Engineering role. ~ Frontline support role for Enterprise... ...platforms. We use the latest in AI/ML technology to help our customers...SuggestedShift work
$72k - $90k
...empowers companies to thrive in an AI‑first world by giving them... ...will need to be a technical leader in the Java and .Net APM... ...such as Node, GO, PHP, Python. Support New Relic customers by solving... ...DevOps environment or Software Engineering role. You are AWS or Azure Cloud...SuggestedFlexible hoursDay shift- A leading cloud services company in Atlanta seeks a Technical Support Engineer to manage customer technical experiences. You will diagnose complex issues, collaborate with teams, and provide guidance on Salesforce solutions. This role requires a bachelor's degree in Computer...Worldwide
- Technologies Ltd. is looking for a dedicated IT Support Engineer to join their team in Atlanta. The role involves troubleshooting complex technical issues for enterprise customers and collaborating across multiple teams to ensure smooth operations. The ideal candidate will...Flexible hours
- A leading tech company is looking for a Technical Support Engineer to manage customer technical experiences and resolve complex issues related to its platform. Candidates must possess a Bachelor's degree in Computer Science or similar, with at least 2 years of relevant...
- Required Skills MAWM, WMOS, SQL, Postman Post-production application support experience Client centricity and Service mindset Job... ...Bring innovation and automation opportunities not limited to using AI/GenAI/AgenticAI based approaches to day-to-day work Additional...Flexible hours
- ...Client, is looking to hire an Operational Support Engineer in Atlanta, GA (Hybrid role). Pay Rate... ...changes through codified workflows. AI‑Driven Operations & Automation Leverage... ...reviews. Required Skills & Experience Technical Skills 5+ years of relevant experience...Contract workLocal areaImmediate startShift workNight shift
- ...enterprises with software solutions that support complex processes across engineering, manufacturing, sales, and service.... ...troubleshoot, and resolve complex technical issues across both cloud and on-... ...throughout the process Apply AI tools where relevant to accelerate...Work at officeRemote workFlexible hours
- ...to apply for the IT Help Desk Engineer 1 role at Tosca Join to apply... ...Engineer 1 role at Tosca Get AI-powered advice on this job and... ...you will be the first line of support for Tosca employees across North... ...What You'll Do: Provide Tier 1 technical support to onsite and remote...Full timeWork at officeRemote workRelocationMonday to Friday
$100k - $130k
...Pathways Associate degree in a technical discipline Technical... ...Bachelor of Science in Electrical Engineering (BSEE) or related technical discipline... ...field or technical support experience (examples: MSEE with... ...reviewers. No automated or AI based systems are used to make...ApprenticeshipWork at officeLocal areaRemote workHome officeWeekend work$80.9k - $122.3k
...Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together... ...is the future of AI, and you are the future of Salesforce. Technical Support Engineer We’re Salesforce, the Customer Company, inspiring the future...Shift work$96.8k - $251.6k
...(Oracle Cloud Infrastructure) AI Infrastructure is at the forefront... ...GPU platforms designed to support AI/ML/HPC workloads. This is your... .... As a Consulting Member of Technical Staff, you will own the... ...generalist and/or skilled Linux engineer with Systems triage experience...Temporary workFlexible hours$106.61k - $284.28k
...CVS Health as a Sr. Manager, Frontline Support Engineering to lead our organization’s efforts to develop... ...a high-performing customer and/or technical support organization. This role... ...time. Leverage tools (ticketing systems, AI/automation, knowledge bases) to enhance...Hourly payFull timeTemporary workWork experience placementLocal area$152.2k - $209.2k
...Work approach that is truly flexible to support where, when, and how you do your best... .... As a Senior Operational Support Engineer, you provide technical and operational leadership for the most... ...CI/CD and deployment pipelines AI-Driven Operations, Automation & Tooling...Full timeLocal areaWorldwideFlexible hoursShift workNight shift$136.5k - $187.4k
...Work approach that is truly flexible to support where, when, and how you do your best work... ...timedelivery platforms.As an Operational Support Engineer (L2), you take end-to-end ownership of... ...-Driven Operations & Automation.Leverage AI tools and automation to enhance...Full timeLocal areaImmediate startWorldwideFlexible hoursShift workNight shift$70 per hour
Staff Operational Support Engineer 37359129 Hourly pay: $70/hr Worksite: Leading audio, video,... ...Enhance operational efficiency by leveraging AI-driven tools for incident triage, alert... ...support, or similar customer-facing technical roles supporting complex production environments...Hourly payShift workNight shiftRotating shift$80.9k - $122.3k
Job Overview Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action... ...Salesforce’s core values at the heart of it all. As a Technical Support Engineer, you will work directly with customers to resolve critical issues...Permanent employmentLocal area- General Information Job ID ATR58330 Posting Job Title Technical Support Technician (Electrical/Controls) Locations GA Smyrna Employment... ...to customer Documenting technical service calls and training AI models Wiring and testing PLC’s, servo drives/controllers, safety...Full timeTemporary workImmediate startRemote workRelocation packageMonday to FridayShift work
- Get AI-powered advice on this job and more exclusive features... ...Position Purpose The Product Support Technician performs initial... ...point of escalation for their technical area Work with peers, L1 and... ...Management or a Lead, work with Engineering and Application support teams...Full timeWork experience placementRemote workFlexible hoursShift workNight shift
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for... ...Science, Information Technology, Engineering, or related field. Understanding... ...compliance monitoring. Interest in AI/ML, automation, and cloud operations...Hourly payTemporary workWork at officeRemote workRelocation- ...Hub in Atlanta, Georgia. We are hiring a Technical Support Specialist to serve as a support and... ...s degree in computer science, software engineering, or related field, or comparable combination... ...‑solving skills. Experience with AI tools to improve daily activities. Previous...Work at office
- ...where our expansion will include a team of Technical Support Specialists. We are seeking to fill the... ...s degree in computer science, Software Engineering or related field, or an equivalent... ...-solving skills Past experience using AI tools to help the effectiveness of day-...Work at office
$37.06k - $52.94k
...integrated with a powerful discovery platform to support the information needs and maximize the... ...hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation... .... Join us to help make an impact. The Technical Support Representative specializes in...Local areaRemote workWorldwideFlexible hours$237.8k - $399.4k
...alongside some of the most respected technical leaders in the industry. Job... ...role, you will lead advanced engineering teams responsible for the... .... Your work will directly support AT&T’s mobile, broadband, and... ...technologies, including AI‑driven network design and automation...Full timeTemporary workWork at officeLocal area- PowerPlan, Inc. is seeking a Customer Support Technical Advisor in Smyrna, Georgia, to enhance customer experience by resolving complex software... ..., building expertise in PowerPlan products, and leveraging AI tools to improve support processes. Join us to contribute to enterprise...
- ...Finance Risk Intelligence, delivering AI-powered operational intelligence... ...Overview: Job Purpose The Support Analyst Level 3 provides superior technical assistance and support for... ...technical liaison between customers, Engineering, and Data Analytics. Mentor Support...Remote workFlexible hoursShift workWeekend work
- ...reliable solutions that are thoughtfully engineered for long-term performance, ease of use,... ...right the first time—and providing ongoing support long after installation. Our Motto:... ...: A strong interest in mechanical/technical work, a great work ethic, attention to...
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