Epic Cadence & Radiant Analyst - Guided Scheduling Initiative

Job Description

Job Description

Overview

CTG is seeking to fill an Epic Cadence & Radiant Analyst – Guided Scheduling Initiative position for our client.

Location: Atlanta, GA (Remote)
Duration: 5 months

Duties:

• Lead and support the implementation and optimization of Guided Scheduling workflows across scheduling and imaging operations.
• Evaluate current-state scheduling processes and identify opportunities to improve patient access, scheduling efficiency, and workflow standardization.
• Design, configure, and optimize decision-tree-based scheduling logic within Epic Cadence.
• Collaborate with operational leaders and clinical stakeholders to align scheduling workflows with business and patient care objectives.
• Drive adoption of Guided Scheduling tools and best practices across departments.
• Monitor and analyze scheduling KPIs including patient access, utilization, throughput, and no-show rates.
• Build, maintain, and optimize provider templates, visit types, scheduling protocols, and appointment rules within Epic Cadence.
• Troubleshoot scheduling-related issues and provide ongoing support to end users and operational teams.
• Support imaging-related scheduling workflows within Epic Radiant.
• Maintain exam, order, and workflow configurations related to radiology scheduling and patient access.
• Partner with radiology leadership to improve imaging throughput, utilization, and scheduling accuracy.
• Participate in workflow design sessions, build reviews, testing cycles, and go-live readiness activities.
• Support unit testing, integrated testing, user acceptance testing (UAT), and post-go-live hypercare activities.
• Provide documentation, training support, and knowledge transfer to operational and technical teams.
• Collaborate closely with internal Epic analysts, IT leadership, access teams, radiology staff, and front-desk operations.

Skills:

• Strong expertise in Epic Cadence scheduling workflows and configuration.
• Hands-on experience with provider template build and optimization.
• Deep understanding of Guided Scheduling concepts and scheduling standardization strategies.
• Knowledge of Epic Radiant workflows and imaging scheduling dependencies.
• Ability to analyze operational workflows and recommend process improvements.
• Experience configuring scheduling rules, protocols, and decision-tree logic.
• Strong troubleshooting and problem-solving capabilities in complex healthcare scheduling environments.
• Excellent communication and stakeholder management skills.
• Ability to work effectively with both operational teams and technical/Epic resources.
• Familiarity with cross-module impacts including Prelude and Resolute is preferred.
• Strong documentation, testing, and training support skills.

Experience:

• Current Epic Cadence certification required.
• Current Epic Radiant certification required.
• Proven experience supporting and optimizing Epic scheduling environments.
• Experience with Guided Scheduling implementations or optimization initiatives preferred.
• Experience supporting patient access, throughput, or scheduling transformation projects preferred.
• Experience working within radiology scheduling operations and imaging workflows preferred.
• Demonstrated success collaborating with cross-functional healthcare operational and IT teams.
• Experience participating in full project lifecycle activities including build, testing, go-live, and support.

Education:

• Bachelor’s degree in Healthcare Information Systems, Information Technology, Healthcare Administration, or related field preferred.
• Equivalent combination of education and relevant Epic application experience may be considered.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $75.00 to $90.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.