Site Coordinator

Job Description

Site Coordinator

Responsible for managing the daily operations of a single-person office site. Oversees a wide range of office services including mail, copy, print, reception, administrative support, and facility coordination while maintaining a professional and efficient workplace environment.
Key Responsibilities

• Manage daily operations of the mailroom reception.
• Operate office equipment including PCs, copiers, multifunction devices, imaging, and mail processing systems
• Handle shipping, receiving, sorting, and distribution of incoming and outgoing mail
• Provide courier service coordination as needed

Reception & Administrative Support

• Answer and route incoming reception calls in a professional manner
• Greet visitors and manage check-in/check-out processes for visitors and employees
• Maintain visitor logs and ensure proper security procedures are followed
• Create and issue employee nameplates and ID badges
• Perform general administrative tasks and maintain organized office operations

Office & Facility Coordination

• Maintain and reorder office supplies and inventory
• Support conference room scheduling and coordinate A/V equipment setup
• Monitor facility conditions, report issues, and coordinate with vendors and building management
• Assist with contractor coordination and facility-related inspections

Customer & Service Management

• Serve as the main point of contact for customers on-site
• Ensure delivery of services meets company standards and service level agreements
• Implement and support RICOH Service Excellence programs
• Build and maintain strong working relationships with clients and staff

Reporting & Operations

• Create and complete work orders and service requests
• Track and report operational data and performance metrics
• Assist with monthly reporting for leadership and customers
• Ensure efficient use of supplies and cost control

Additional Duties

• Support hospitality services as needed
• Assist with special projects and additional tasks as assigned

Qualifications

• High school diploma or GED required
• 1+ years of experience in customer-facing or office support roles
• Experience in administrative, reception, or facility coordination preferred
• Basic knowledge of office technology and systems

Skills & Abilities

• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic technical and problem-solving skills
• Organizational and time management abilities
• Professional demeanor and attention to detail

Working Conditions

• Office environment with standard lighting, temperature, and noise levels
• Mix of sedentary work and physical activity (walking, standing, lifting up to 50 lbs)
• Frequent use of computers, phones, and office equipment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.