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Founding Americas Global Support Lead

EdCast

Cornerstone is building a new Americas hub and seeks a leader to head a founding pod in customer support. You will hire, certify quickly, and deliver AMER-shift support that customers rave about. You will own throughput, quality, and the ramp of new agents with mentorship and a runbook in hand. You will fuse culture with performance, ensuring six Corner standards are met while managing escalations and staffing. #J-18808-Ljbffr

Vacancy posted 3 days ago
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