General Manager

Job Description

Job Description

Classification : Exempt

Job Summary: The General Manager directs, manages, and optimizes a branch production facility's overall operations and financial performance (P&L). Reports to the Regional Manager.

Essential Functions:

• Directs, manages, and optimizes a plant facility's overall operations and financial performance (P&L).
• Direct multi-functional plant teams including customer service, plant and equipment maintenance, production, quality assurance, and human resources.
• Ensures high levels of service quality and customer satisfaction.
• Responsible for employee development to fuel the branch's growth and profitability by assessing needs, providing growth opportunities, setting clear goals, encouraging continuous learning, supporting career advancement, and fostering a team-oriented environment.
• Ensures that all required administrative functions are performed in accordance with policy and in a timely manner.
• Sets policies and procedures that guide branch operations' productivity, quality, and cost efficiency.
• Collects operational metrics to analyze productivity and set performance targets to meet revenue and cost goals.
• Supports the development and deployment of processing practices focused on quality and continuous improvement.
• Ensures robust plant safety and security, auditing, and training procedures are implemented to meet OSHA and other required regulations.
• May lead labor relations negotiations and engage with union leadership involving branch operations.
• Ensures the execution of various projects assigned by upper management.

Additional Functions:

• Other job duties as assigned.

Qualifications:

• Demonstrate exceptional skills in the areas of production, sales, service, preferably within the industrial laundry or linen supply industries.
• 5+ years of managerial experience.
• Show excellent verbal and written communication skills in English, and superior organizational skills.
• Possess a proven ability to lead, motivate and develop staff.
• Exhibit a strong commitment to superior customer service and business growth Display enthusiasm and exceptional interpersonal skills.
• Successful experience dealing with unions and labor relations preferred.
• Have a valid driver's license and maintain a driving record free of chargeable accidents, speeding, safety or other violations.

Education Requirements: A combination of education and experience will be considered.

• Bachelor's degree in management, engineering, finance or equivalent preferred.

Physical Requirements: Standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.

Environmental Conditions: General office environment, vehicles on public roads, customer locations, areas of typical industrial laundry facility.

Travel Requirements: Regularly, driving by vehicle within a designated branch territory. Occasional travel by plane.

Bonus: This position is eligible to participate in the General Manager Bonus program.

Vehicle: Eligible for a company-issued vehicle and fuel card for business and personal use.

Our Benefits:

• 401 K Plan with Company Match
• Medical, Dental, Vision, and FSA/HSA  
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

About Us:

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Equal Opportunity Employer:

Alsco Uniforms provides equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other status protected by applicable federal, state, or local law. The Company also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and safety sensitive drug screening.