Operations Director

Benefits 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Relocation bonus Vision insurance Arts Bonita is seeking an experienced, highly organized Senior Operations and Human Resources Director to oversee the day-to-day operations, administrative infrastructure, and HR systems that support our growing cultural programs. This senior leadership role ensures that facilities, systems, staffing processes, and internal procedures function efficiently and align with the organization’s mission, values, and strategic goals. Key Responsibilities Oversee daily operations across the Visual Arts Campus and Performing Arts Campus, including facility management, vendor coordination, IT, scheduling, logistics, and administration. Collaborate with leadership to align operational and HR practices with strategic priorities, staffing needs, and programming goals. Develop, document, and implement policies and procedures across all departments to standardize processes and ensure compliance, clarity, and efficiency. Oversee human resources functions, including recruitment coordination, onboarding, employee records, staff communications, performance review processes, and compliance with employment policies. Support supervisors and department heads in staff planning, employee relations, job descriptions, performance management, training, and accountability. Establish and manage systems of accountability, including timelines, staff responsibilities, training, audits, reporting, and follow-up procedures. Supervise operations, front desk, facilities, and support staff, ensuring excellent internal and external customer service. Coordinate calendars, resources, and cross-departmental workflows for classes, events, concerts, festivals, meetings, and organizational initiatives. Manage compliance with safety protocols, employment practices, building codes, and applicable local, state, and federal regulations. Support budgeting, vendor management, payroll coordination, staffing structures, and cost control in collaboration with finance staff. Assist in fundraising event and festival execution, overseeing facility, staffing, volunteer, and logistical planning. Participate in capital improvement planning, sustainability efforts, organizational growth initiatives, and workplace culture development. Foster a culture of collaboration, integrity, professionalism, accountability, and respect across all departments. Qualifications Minimum of 10 years of progressive experience in operations, administration, human resources, or organizational management, with at least 5 years in a senior leadership role at a professional cultural, nonprofit, or mission-driven organization. Direct experience managing a nonprofit organization and cultural center strongly preferred. Proven track record of developing policies and procedures, strengthening HR systems, and establishing systems of accountability. Strong knowledge of employee relations, recruitment, onboarding, personnel documentation, compliance, and performance management practices. Strong leadership, supervisory, project management, organizational, and problem‑solving skills. Excellent written and verbal communication abilities, with sound judgment, discretion, and professionalism. Proficient in Microsoft Office Suite, Google Workspace, and relevant operational, HR, scheduling, or administrative platforms. Experience with budgeting, vendor negotiation, compliance, facilities oversight, staffing coordination, and cross‑departmental operations. Bachelor’s degree required; Master’s degree in Arts Administration, Nonprofit Management, Human Resources, Business Administration, or related field preferred. Additional Qualifications & Skills Self-starter with the ability to anticipate needs, identify challenges, and implement solutions independently. Highly organized and detail-oriented, with the ability to manage multiple priorities, deadlines, and cross‑departmental projects. Proactive, resourceful, and comfortable working in a fast‑paced, evolving nonprofit arts environment. Strong ability to build systems, improve processes, and create structure where needed. Collaborative leadership style with the ability to motivate staff, support supervisors, and foster accountability across departments. #J-18808-Ljbffr CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita