Scheduler - Westchase Surgery - 163616
BayCare
Join BayCare as a Scheduler
Location: BMG Orthopedic Surgery at Westchase | Westchase, FL Facility: BayCare Health System, Orthopedic Surgery at Westchase-BMG Shift: Days | Monday Friday (Hours Vary) Schedule: Full-Time | Onsite Status: Non-Exempt Weekend Work: Not Specified On Call: Not Specified Remote Work: Not eligible (Onsite only)
As a Scheduler, you will play a vital role in coordinating patient care by ensuring procedures and appointments are scheduled accurately and efficiently. This position requires exceptional customer service skills, strong attention to detail, and the ability to communicate complex clinical information to patients and healthcare providers.
Key responsibilities include:
- Scheduling patient procedures accurately and efficiently
- Collecting demographic, insurance, and procedure information
- Providing exceptional service to internal and external customers
- Delivering clinical examination instructions to patients
- Documenting patient responses to clinical screening questions
- Maintaining communication with physician offices and hospital departments regarding scheduled procedures
- Understanding and applying payer authorization guidelines
- Performing general clerical duties including answering phones, data entry, and correspondence
- Supporting scheduling operations across the BayCare Health System
- Traveling within the BayCare service area as needed
- Performing other duties as assigned
Required: High School Diploma or equivalent (GED) Preferred: Associate Degree in a related field
Required: One (1) year of Business-Related experience OR One (1) year of Healthcare experience OR One (1) year of Customer Service experience
Unlock Your Career Potential: Join Our Team and Enjoy Our Outstanding Benefits! Medical Benefits (Health, Dental, Vision) Paid Time Off Tuition Reimbursement 401(k) Match and Additional Yearly Contributions Yearly Performance Appraisal and Team Award Bonus Community Discounts and More Extensive Training and Career Growth Opportunities And the chance to be part of an amazing team and a great place to work!
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