Store Manager, Scottsdale

Hill House is seeking a pro‑active Store Manager to lead the retail team at our upcoming Scottsdale, AZ store and become a pivotal part of our Hill House family. In this role, you'll serve as a brand ambassador, build relationships internally and externally, cultivate an unparalleled service culture, and coach a passionate team of associates. We are looking for a warm, professional, and dynamic leader to drive sales performance and ensure operational excellence. This is a full‑time position with a retail schedule, including weekends. What You'll Do Drive Excellence in Sales & Service Lead by example on the sales floor, engaging with clients to ensure the highest level of service and client experience goals are met. Monitor sales performance, identify trends, set action plans, and communicate strategies aligned with sales and profitability goals. Work cross‑functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs. Client Development Foster an environment where client satisfaction is the top priority, implementing CRM initiatives to retain and develop high‑potential clients. Lead and collaborate with the team on strategic client retention and acquisition goals; ensure associates deliver goals for client capture and rapport building. Capture meaningful client data to personalize future client development opportunities. Operational Leadership Ensure smooth running of store operations, adhering to policies and procedures, and maintaining operational and visual merchandising standards. Manage inventory effectively, aligning stock levels with sales goals and new product launches. Oversee financial aspects including budgeting, expense control, reporting, scheduling, and payroll to maximize profitability. Ensure compliance with all company policies, including cash handling, register procedures, brand, styling, and language. Talent Management & Development Attract and retain a high‑performing team, building a talent pipeline through effective coaching and development plans. Conduct regular performance reviews, set clear goals, and foster a culture of continuous learning and improvement. Handle employee relations issues in partnership with HQ to ensure a harmonious and productive work environment. Who You Are A minimum of 7 years of sales management experience in the retail industry, with a bachelor’s degree preferred. Experience performing in a fast‑paced environment with fastidious attention to detail. A leader with a proven ability to drive sales, deliver exceptional client experiences, and build, lead, and motivate high‑performing teams. Strong business acumen with the ability to analyze data and trends to make informed decisions. Self‑motivated with exceptional communication and a motivational attitude; passionate about people development and growth. Excellent collaboration and delegation skills and good decision‑making abilities in high‑pressure situations. High degree of flexibility and initiative: exhibit strong organization to plan and execute short‑ and long‑term projects aligned with the global strategy. Embraces a culture of learning and advocacy. Maintains a positive attitude and represents the Hill House Home brand. Has lived experiences with people from different backgrounds and diverse teams. Flexibility to work retail hours, including evenings, weekends, and holidays. Why Work With Us As a Store Manager on our team, you'll work in a vibrant, fast‑paced environment, representing a prestigious brand. We offer a competitive salary, comprehensive benefits, and a chance to grow your career in retail management. Compensation: $80,000+ annually based on candidate’s qualifications, skills, and experience. EEO Statement Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture as an equal‑opportunity employer. We embrace and encourage differences in ethnicity, religion, national origin, gender, etc. If you require reasonable accommodation due to disability or veteran status, please send an email to View email address on click.appcast.io. This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm your authorization, the employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security or Social Security Administration to resolve the issue before the employer can take action, including terminating employment. #J-18808-Ljbffr Hillhousehome