Client Services Associate / Travel (Remote)

Client Services Associate / Travel (Remote)

Hartford, Connecticut, United States

About the Job

About Us: We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable.

Position Overview: We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.

Key Responsibilities

• Respond to client questions and assist with travel reservations
• Provide guidance on destinations, accommodations, and travel options
• Handle itinerary changes, modifications, and special requests
• Deliver excellent customer service and build positive client relationships
• Stay informed about travel industry updates, policies, and promotions

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Ability to work independently in a remote environment
• Previous experience in travel, hospitality, or customer service is an advantage (but not required)
• Enthusiasm for travel and helping others plan their trips

What We Offer

• Flexible remote work opportunity
• Training and ongoing professional development
• Supportive and collaborative team environment
• Opportunities to grow within the travel industry
• Access to travel perks and discounts (eligibility requirements apply)