Service Navigator

Job Description

Job Description

Trinity Alliance of the Capital Region is one of the area's leading social services organizations with a mis-sion to promote healthy families, improve communities and providing education and employment, as a means to change generations. Founded in 1912 as a settlement house, Trinity is dedicated to the well-being and success of the Capital Region and of all our employees. Our 10+ locations are strategically placed in neighborhoods where people live and go about their day-to-day lives. By joining Trinity, you'll be joining one of the most respected organizations in the Capital Region and making a difference in people's lives every day.Trinity is currently hiring a full-time Service Navigator, to prevent child abuse and neglect and/or out of home placement and promote positive relationships for youth ages 0-18 and their families.What will you be doing as a Service Navigator? Establish and maintain professional relationships with clients, service providers, funding sources and other staffAs part of a team provide case management, crisis intervention and make and coordinate referrals to ancillary servicesEnsure all family members participate in a community program by connecting them with programs and maintaining on-going communication between family and program staff for participation successCommunicate with and engage non-custodial parents offering them support services to assist them in reconnecting with the family/childrenMaintain regular communication with all family service providers to ensure seamless continuity of careConduct weekly home visits and more as neededSchedule and participate in treatment reviews and other service provider meetingsFacilitate psycho-educational groups as opportunity arisesAs part of a team complete service plans and treatment goals with clientsAs needed supervise visits with children and caregivers, and provide verbal or written reports to the Prevention Director and court system or funding sourceParticipate in staff development opportunities, in-service trainings and contribute to the program's continuous improvementEnsure timely completion and submission of all required paperworkFlexible work hours to accommodate families and to attend community events that relate to the families the team is working withBuild relationships with the schools to be able to monitor school attendance and assist in addressing any school issues.Communicate regularly by phone and in person with the C.A.R.E. program to ensure child/children's successAdditional functions as determined by the Prevention DirectorIn addition to a competitive salary, you will enjoy many unique benefits, including 14 paid holidays, access to health insurance at the start of your first full month of employment. Plus, you'll immediately start accruing sick days the moment your employment begins. Trinity is devoted to our employees - and we want to see you succeed in your career. What are your skills and experience?AA, BA preferred and minimum of one year direct experience working with children and familiesExperience working with individuals and families from different cultural and socioeconomic backgroundsAbility to demonstrate an understanding and appreciation of clinical concepts focusing on the strengths of the families you work withValid NYS Driver's License required.SALARY: Starting at $50,000