Residential Life Operations Coordinator - Full Time

Job Description

Job Description

Located in Rindge, NH, Franklin Pierce University (FPU) is close to Boston and New York City yet provides the natural beauty and safety of a rural lakeside campus, with access to outdoors activities, the arts, excellent educational options for families, and more. The University possesses strengths such as a welcoming and inclusive community, growing health professions-related undergraduate and graduate programs on campus, online, and at four Centers across the U.S., a personalized approach to learning as well as growing career-readiness capacity, and reputation as an NCAA Division II athletics powerhouse. 

The Residential Life Operations Coordinator is a live-in optional professional responsible for supporting the daily administrative and operational functions of the Office of Residential Life & Community Standards. With supervision from the Dean of Students, the Operations Coordinator assists with housing operations, student communication, occupancy management, and front office support. The Operations Coordinator will work collaboratively with staff from the Offices of the Residential Life & Community Standards, Facilities, Campus Safety, Student Affairs, and other campus partners to support student success and residential operations.

Essential Duty and Responsibilities include:  

• Assist with day-to-day operations of the Residential Life & Community Standards Office. 

• Coordinate housing assignments, room changes, occupancy tracking, and other housing operations. 

• Maintain accurate housing records and student information within the institution's housing management system. 

• Respond to student, parent, and campus community inquiries regarding housing policies, procedures, and services. 

• Co-coordinate administrative processes for student check-in, check-out, key management, and room inspection. 

• Assist with planning and execution of residence hall opening, closing, break housing, and summer housing operations. 

• Monitor departmental email accounts and provide timely responses to inquiries. 

• Coordinate with Facilities and Maintenance regarding work orders and residence hall operational needs. 

• Support Resident Assistants and professional staff with administrative and operational tasks. 

• Ensure compliance with institutional policies, housing procedures, FERPA regulations, and applicable safety standards. 

• Participate in the professional on-call rotation, responding to student crises and emergencies.

• All other related duties as assigned. 

Relocation is available, and while this is primarily an on-campus position, a flexible work schedule is possible. FPU offers competitive wages and benefits packages, including medical, dental and vision coverage, 403(b) retirement plan through TIAA, life insurance, short- and long-term disability, educational benefits (for employee and qualifying dependents), pet insurance, accident insurance, critical illness coverage, travel discounts, 160 hours of paid time off (PTO), with additional paid sick time for your well-being, and paid holidays. Candidates should submit a cover letter, résumé, and contact information for three references (references will not be checked until the finalist stage of the search). FPU is committed to enhancing the diversity of its community in many realms and is an Equal Opportunity Employer (EEO). Find out more at

Application Deadline:
Confidential screening of applications will continue until the position is filled.
At Franklin Pierce University, we take pride in providing a comprehensive and competitive benefits package to support the well-being and security of our valued employees. Here are some highlights of the benefits you can enjoy as part of the Franklin Pierce community:

• Paid Time Off (PTO): Enjoy 160 hours (4 weeks) of Paid Time Off, along with additional paid sick time for your well-being. 
• Paid Holidays: Benefit from 20 paid holidays, including a 10-day winter break with full pay. 
• Health and Wellness: Access medical, dental, and vision coverage for you and your family, ensuring comprehensive health care. 
• Life Insurance: Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary, depending on your role. 
• Disability Coverage: We cover both short-term and long-term disability, providing financial protection in unforeseen circumstances. 
• Retirement Planning: Contribute to your retirement with our 403(b) plan, with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment. 
• Educational Benefits: Invest in your growth and development with our tuition benefits, allowing you and your qualifying family members to pursue undergraduate and graduate programs. 
• Additional Perks: Enjoy various perks, including pet insurance, accident insurance, critical illness coverage, free gym access, meal discount, and more! 

At Franklin Pierce, we prioritize the well-being, development, and satisfaction of our employees. We are committed to providing a supportive work environment and a range of benefits that align with your needs and aspirations.

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