Patient Services Coordinator

What We Offer Patient Services Coordinator Position: Patient Services Coordinator IV Location: Greensboro, NC Department: Spine & Scoliosis Clinic Employment Type: Full Time 40hrs per week /No Weekends/No Holidays What You'll Do: Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues. Scheduling & Authorizations. Coordinate patient appointments, Referrals, and follow-ups to ensure seamless care delivery. Back up-front desk coverage for Check in and Check out. Foster a welcoming environment, making every patient feel valued and heard. Manage patient records, insurance information, and billing processes with accuracy and confidentiality. Be a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication. What We're Looking For: High School Diploma or GED. Minimum of 3 years' experience in a medical office setting REQUIRED. Other related experience may be considered in lieu of medical office experience. Proficiency in EPIC systems and understanding of CPT and ICD9-CM coding. Strong organizational, problem-solving, and communication skills. Ability to adapt to changing priorities and work collaboratively in a diverse team. Why Join Novant Health? Competitive Compensation: Attractive salary with opportunities for advancement. Comprehensive Benefits: Medical, dental, vision, life insurance, and retirement savings. Professional Development: Access to continuous learning and career growth opportunities. Inclusive Culture: A diverse and inclusive work environment that values each team member. Work-Life Balance: Generous paid time off and wellness programs. #J-18808-Ljbffr Novant Health