SaaS Renewal & Upsell Specialist
Thomson Reuters
Thomson Reuters in the United States is seeking an Account Specialist to own end-to-end renewals for a portfolio of customers, coordinating with Customer Success and Sales to maximize retention and value. You will manage quotes, contracts, and renewal forecasting, identify small upsell opportunities, and work with Finance and Legal to ensure smooth processing of commercial transactions. A 2+ year background in account management, strong negotiation, and CRM/CPQ proficiency are essential in a #J-18808-Ljbffr Thomson Reuters
- ...platform. In this role, you will collaborate with Product, QA, and Data teams, drive engagement, assist with renewals, and identify upsell opportunities. A background in SaaS and strong communication are essential to succeed in a fast-growing, global team. #J-18808-Ljbffr...Suggested
$27.82 - $48.22 per hour
## Renewal SpecialistApply: Charlotte, North Carolina: Full time: Posted Today: R5836**Who We Are**Invitation Homes is a team of more... ...they can’t refuse.**Your Role on the Team**The Renewal Specialist is responsible for negotiating and finalizing lease renewals with...SuggestedFull timeTemporary workCasual workLocal area- Florida Blue, a GuideWell company, seeks a renewals-focused Mid Market Account Executive to renew groups of 50-499 employees. This hybrid Florida-based role develops renewal strategies, coordinates marketing efforts, and maintains relationships with key contacts. You will...Suggested
- Cardinal Health WaveMark Solutions is seeking a Customer Success Senior Consultant to drive customer value, growth, and renewal across multiple states. You will partner with decision-makers, manage complex relationships, and coordinate with operations, service, and software...Suggested
$65k - $90k
..., or Strategic Support, ideally within a SaaS or large agency Deep understanding of digital... ...ability to drive account expansion, renewals, and identify cross-sell opportunities Flawless... ...contract renewal rates Identify logical upsell pathways (e.g., expanding from web design...SuggestedContract workRemote workHome officeFlexible hours- SECUTIX Americas, headquartered in Fort Lauderdale, seeks a Senior Customer Success Specialist to strengthen LATAM client relationships and foster adoption of the S-360 platform. You will provide hands-on configuration and high-quality support across ticketing, box office...Work at office
$60k - $63k
...Strategize and identify how the team can increase renewal rates and keep our churn rate near zero... ...in accounts through cross-selling and upselling Influence future lifetime value through... ...1-2 years of relevant work experience in SaaS, Account Management, or Strategy...Work experience placement$63k - $79k
...inquiries, focusing on reactive support rather than proactive upselling or high-touch engagement. Handle a volume of administrative customer... ...Interest in software products and willingness to learn ERP or SaaS solutions. Ability to improve efficiency in resolving...Remote workWork visaFlexible hours$300 per day
...clients and internal grant delivery specialists to ensure deadlines, quality... ...to mitigate churn risks, manage renewal pipelines, and surface expansion or upsell opportunities within existing accounts... ...within nonprofits, B2B SaaS, AI/automation tools, or tech-enabled...Work from homeFlexible hoursWeekend work- ...internally and follow through until resolved. Identify and pursue upsell and cross-sell opportunities within your accounts. Maintain... ...Experience in physical security, remote guarding, B2B technology, or SaaS. Familiarity with video monitoring, access control, or alarm...Temporary workWork experience placementWork at officeRemote work2 days per week1 day per week
$1,750 per month
...guidance to B2C clients throughout the homebuying process, helping them overcome challenges and reach loan closure while identifying upsell moments. Re-engage Past Clients: Lead outbound efforts to reconnect with former clients, rebuilding trust and encouraging re-...Temporary workWork at officeLocal areaRemote workRelocation- ...check-ins and goal reviews with partner leadership teams.· Oversee renewals and payment processes, collaborating with the Renewal team.·... ...Looking For· Experience: 3–5 years of proven success in EdTech SaaS sales and/or customer success.· Skills:o Strong consultative selling...Full timeWork at officeRemote work
- ...modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products....Full timeRemote workHome officeFlexible hours
- ...'s talk! The Role We're looking for a Customer Support Specialist to be the first line of the PushPress customer experience. You... ...in a customer support, customer success, or client-facing SaaS role ~ Experience working in a chat-first support environment...Work from homeFlexible hoursShift work
$70k - $90k
...$90,000 per/year The Client Success Specialist plays a critical role in supporting customer... ...coordination, execution tracking, and renewal management activities. Monitor... ...operations processes. Identify potential upsell and cross-sell opportunities through analysis...Contract workWork at officeFlexible hours- ...where you come in. Job Summary As a Customer Onboarding Specialist at Sierra Interactive, you are the owner of the client onboarding... ..., project or account coordination, or customer success in a SaaS environment Skills You take ownership of outcomes end...Contract workRemote workShift work
$55k - $75k
...helping creators succeed. **How we LEAD:**As a **Customer Support Specialist**, you’ll handle our most complex support inquiries, serving as... ..., or technical troubleshooting—preferably in music, tech, SaaS, or digital media.* Strong analytical and problem-solving skills...Summer workImmediate startWorldwideFlexible hours- ...with minimal supervision.**Preferred:*** Experience working in a technology, operations, or data-entry environment.* Familiarity with SaaS platforms, databases, or workflow tools.* Prior exposure to traffic enforcement, imaging, or transportation-related industries.**...Full timeWeekend workAfternoon shift
- ...Success team. We're looking for a qualified Senior Customer Success Specialist to join that team. Your mission is to strengthen proximity and... ...management, or professional services - ideally in ticketing, SaaS, or live events. Hands-on experience with SaaS products....Work at office
- Retention Specialist REMOTE | US About Us Property Leads delivers high-quality, motivated seller leads to real estate investors, and we're... ...account data into a plan of action. Nice to have: subscription/SaaS/lead-gen background, experience with real estate investors or...Remote work
- ...talented and enthusiastic Customer Success Specialist whose commitment to continuous... ...opportunities for customer advocacy and upsell. WHAT YOU WILL NEED 3+ years of experience... ...actively contribute to customer retention and renewals by maintaining strong relationships,...Seasonal work
- ...growth initiatives. This role combines client servicing, proactive renewal outreach, retention conversations, cross-selling, client... ...service. Identify opportunities for remarketing, cross-selling, upselling, referrals, or additional coverage conversations. Document outreach...
$75k - $85k
...customer initiatives simultaneously Collaborative and proactive, with a strong sense of ownership and accountability Experience in SaaS, legal tech, or B2B software is a plus Compensation Information: $75,000 - $85,000 The base salary range represents the low and...Full timeTemporary workWork experience placementWork at office2 days per week3 days per week$48.2k - $72.29k
...experiences that exceed expectations, contribute to a robust aviation experience and grow revenue Responsibilities Customer Engagement and Upselling: Actively engage with customers to understand their needs, address concerns, and identify opportunities for upselling or cross-...Temporary workWork at officeRelocation packageFlexible hoursNight shiftWeekend work- ...PACS software suite helps veterinary practices, hospitals, and specialists store, view, share, and report on diagnostic images, from radiographs... ...support or technical support, ideally in a software or SaaS environment Experience with a ticketing or help desk system (e...Temporary workRemote workWork from home
- # BTS Customer Support Specialist Customer Care Specialist role is ideal for someone who enjoys troubleshooting, training, and guiding customers... ....Our software environment includes both modern cloud-based SaaS applications and legacy on-premise systems. While some...Work at officeRemote work
- ...re looking for our first Customer Success Specialist to help customers adopt Knomee, realize... ...experience—from onboarding through adoption, renewal, and expansion. You'll become the... ...wealth management, fintech, or enterprise SaaS is a plus. How You Work You are: Hungry...Full timeContract workRemote work
- Description Position Summary The Customer Relations Specialist is a key customer-facing role within the Customer Operations & Relations team... ...sales efforts by identifying opportunities to promote and upsell products based on customer needs. Build strong customer relationships...Work at office
- ...scale. About the Role We’re looking for an AI Customer Support Specialist. You are someone who blends a deep understanding of customer support... ...optimized their own workflows Implementation Consultants from SaaS companies Support‑focused Business Analysts with an eye for...FreelanceLocal areaRemote workFlexible hours
- ...staff, answer phones, and uphold hospitality standards. Join a family-oriented team that values smiling, genuine conversations, and safe food handling. This role supports dining and bar areas with upsell opportunities and exceptional guest experiences. #J-18808-Ljbffr...
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