Product Lead, Web & Mobile Platforms

Role Description

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

You’ll own the product direction for the foundational systems that every Teladoc Health member and product team depends on. This role sits at the intersection of platform engineering and consumer product — you think in systems, speak fluently with senior engineers and architects, and understand that great platform work is invisible to members and indispensable to the teams building on top of it. You thrive in technically complex, high-ambiguity environments and know how to make hard infrastructure tradeoffs legible to non-technical audiences.

Essential Duties and Responsibilities

• Own the platform roadmap: define and sequence investments across mobile platform, web platform, design system, and their supporting capabilities.
• Drive technical strategy in partnership with engineering: operate as a peer to senior engineers and architects.
• Champion developer experience: treat internal engineering teams as your customers.
• Own the design system product: partner with design and engineering to evolve a scalable, accessible component library.
• Lead feature flagging and experimentation infrastructure: define the strategy and capabilities for safe testing and rollout of features.
• Build and own observability and performance frameworks: define what “healthy” looks like for mobile and web products.
• Navigate complex cross-functional stakeholders: align platform investments with the priorities of various teams.
• Communicate with clarity and conviction: translate deep technical complexity into business-relevant narratives.

Qualifications

• 10+ years of product management experience, with deep expertise in platform, infrastructure, or developer tooling domains.
• Hands-on experience with mobile platform development (iOS and Android ecosystems) and web platform engineering.
• Experience owning or contributing to developer-facing products such as design systems, feature flagging platforms, CI/CD tooling, or internal SDKs.
• Deep familiarity with observability, analytics instrumentation, and performance monitoring.
• Strong technical fluency: able to engage substantively in architecture discussions.
• Proven ability to make the case for platform investment in roadmap environments.
• Experience influencing senior stakeholders and aligning cross-functional teams.

Bonus Qualifications

• Exceptional written and verbal communication; able to translate technical complexity into clear narratives.
• Comfortable operating with high autonomy in fast-moving, ambiguous environments.

Requirements

• The base salary range for this position is $180,000 - $220,000.
• This position is eligible for a performance bonus and benefits (subject to eligibility requirements).
• All time off must be approved by your manager prior to use.
• You will receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually.

Benefits

• Flexible Vacation Policy.
• Inclusive benefits program centered around you and your family.