Assistant Store Manager
brobstongroup.com - Jobboard
Summary The Assistant Store Manager will support the Store Director in driving sales performance and ensuring operational excellence at the Beverly Hills boutique. You will coach and develop the sales team, oversee daily store operations, and step in to lead the store in the director's absence. The role emphasizes clienteling, KPI analysis, and maintaining a high-quality in-store customer experience. Responsibilities Drive and maximize sales performance, ensuring daily and weekly objectives are achieved Ensure daily sales targets through planning, floor presence, and team direction Lead morning meetings and provide ongoing coaching and feedback to store staff Support talent identification and development in partnership with the Store Director Drive clienteling and consistent use of CRM tools to deliver high-quality customer service Analyze sales results and KPIs and support execution of action plans Manage floor coverage, zoning, delegating responsibilities, and monitoring results Support product knowledge initiatives, training, omnichannel and e-commerce activities Partner with colleagues to ensure smooth daily operations including stock and tailoring activities Requirements Bachelor's degree preferred Minimum 5 years' experience in luxury retail, ideally in a boutique environment At least 2 years of people management or team leadership experience Fluent in English and the local language; additional languages a plus Strong commercial awareness, coaching skills, and business acumen Proficient in Microsoft Office and retail systems Flexible to work a retail schedule, including weekends and holidays #J-18808-Ljbffr brobstongroup.com - Jobboard
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