Assistant Store Manager - Roger Dunn Golf Shops

Job Details Location: Canoga Park, CA 91303. Position Type: Full Time. Job Category: Store Management. What We Offer Base pay + quarterly bonuses. Paid vacation. 401(k) matching. Health benefits with company contribution to the HSA for full‑time employees. Employee discount on golf products. Golf‑specific learning opportunities. Hands‑on training. Opportunity to grow within Worldwide Golf. Job Description The Assistant Manager at Roger Dunn Golf Shops is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf’s values, including the "Sure No Problem" philosophy, which has made Worldwide Golf what it is today. "Sure No Problem" means putting the customer first and doing whatever we can to ensure a memorable and positive customer experience. Responsibilities Maintain strong knowledge of all golf products and ensure employees can educate customers on all golf products and offerings. Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and golf products & merchandise are displayed to brand presentation. Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising, and display maintenance. Ensure compliance with all policies and procedures through regular store management, meetings, store walk‑throughs, and audits. Monitor company communication tools daily and adjust schedule to execute workload as needed. Become a Roger Dunn Golf Shops brand ambassador in the local community, building key external relationships and partnerships in the golf industry. Appropriately respond to any negative customer experience by de‑escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees. Help employees grow their career and golf skill set by identifying additional opportunities for growth. Recognize and suggest ways to improve processes. Qualifications Desired (Required) 2+ years of retail management experience OR experience working in the golf industry. Strong golf background preferred, but not required if candidate has extensive retail management experience. Requirements Working knowledge of POS register system and word-processing, spreadsheet, inventory, internet, and order processing systems. Ability to read, write, analyze, and interpret business reports, correspondence, and procedures effectively and present that information with excellent written and verbal communication skills. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Physical ability to access all areas of the store, including sales floor, stock area, and register area by standing, walking, stooping, crawling, climbing, crouching, and kneeling and lifting or moving up to 35 pounds at any given time. Work varied hours/days as business dictates. #J-18808-Ljbffr Paycom