Small Business Bank - Senior Manager, Project Manager

Overview

Small Business Bank - Senior Manager, Project Manager

At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. 

In the Small Business Bank, our customers are the lifeblood of the US economy, making up 99% of businesses in the US and accounting for 44% of the country's GDP. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do.

We are looking for a Senior Manager, Project Manager to join our Small Business Bank team at Capital One. In this role, you will be responsible for managing projects that improve business efficiency and drive results. You will deliver flawlessly executed standards and controls for critical business projects in a well-managed way. Your role will be equal parts coach, visionary, and problem solver, and you will be responsible for leading a high-impact team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value while knocking down all the things that slow us down.

General Responsibilities:

• Quickly putting structure into place to manage priorities in a dynamic environment

• Partnering cross-functionally to effectively drive delivery of moderate to large complex projects, leveraging strong problem solving and influencing skills 

• Providing strategic and tactical thought partnership and revising needs to meet changing requirements

• Ensuring projects are delivered on time and are being documented appropriately to mitigate risk

• Interacting and communicating with key stakeholders at all levels across the company to manage projects and expectations

• Driving process improvements aligned with desired customer outcomes while providing expertise on processes when representing the department

• Designing and producing metrics used to measure efficiency and effectiveness 

• Analyzing, identifying, and mitigating data issues

• Driving the creation of data tools to monitor performance and identify areas for improvement

Basic Qualifications:

• Bachelor’s Degree or Military Experience

• At least 5 years of Project Management experience

• At least 2 years of Process Management experience

Preferred Qualifications:

• At least 7 years of Project Management experience

• At least 3 years of Process Management experience

• PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management

Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at Show phone number or via email at View email address on capitalonecareers.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to View email address on capitalonecareers.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).