Busser

Busser Position at Ottava Via

At Ottava Via, a vibrant Italian restaurant, the Busser plays a crucial role in enhancing our guests' dining experience by ensuring a clean and welcoming environment. You will support our front-of-house team by efficiently managing table turnover, maintaining cleanliness, and assisting with various tasks to ensure smooth and attentive service.

Responsibilities include:

• Clear tables promptly after guests depart, removing all used dishes, glassware, and utensils.
• Reset tables quickly and efficiently with fresh linens, utensils, and glassware, adhering to Ottava Via's standards of presentation.
• Ensure tables are set for new guests in a timely manner, maintaining an inviting atmosphere.
• Support servers by delivering food and beverages to tables as needed, ensuring accuracy and timeliness.
• Assist guests with any immediate requests or needs, providing excellent customer service and creating a positive dining experience.
• Maintain cleanliness in the dining area, including regular sweeping, mopping, and wiping down surfaces.
• Ensure restrooms and other common areas are clean, stocked, and well-maintained throughout your shift.
• Dispose of trash and recyclables properly, following Ottava Via's waste management protocols.
• Refill condiments, napkins, and other service items at tables and throughout the service stations.
• Assist with organizing and restocking supplies in the kitchen and service areas as needed.
• Work closely with servers and kitchen staff to coordinate service and ensure a smooth operation.
• Assist in other tasks as directed by the management, including helping with special events or busy service periods.
• Adhere to all health and safety regulations, including proper sanitation practices and food handling.
• Follow Ottava Via's policies and procedures to ensure a safe and clean working environment.

Preferred experience in a food service or hospitality role is beneficial but not mandatory. Experience in a high-volume restaurant setting is a plus. Comprehensive training will be provided to ensure familiarity with Ottava Via's specific procedures, standards, and expectations.

Minimum education: High school diploma or equivalent preferred. Any training related to food safety, customer service, or hospitality is advantageous.

Skills include:

• Effective verbal communication skills to interact with guests, waitstaff, and kitchen staff.
• Ability to listen attentively and respond to guest needs and requests.
• Strong customer service skills with a focus on providing a warm and welcoming dining experience.
• Ability to handle guest inquiries and concerns professionally and efficiently.
• Ability to manage multiple tasks simultaneously, such as clearing and resetting tables while assisting with other duties.
• Attention to detail to ensure tables are set correctly and the dining area is maintained.
• Capability to stand for extended periods, lift and carry heavy items, and perform physical tasks efficiently.
• Strong team player with a positive attitude, willing to assist colleagues and work collaboratively in a fast-paced environment.
• Effective time management skills to prioritize tasks and ensure timely service and a clean environment.

Work environment is fast-paced with a focus on providing exceptional Italian dining experiences. Uniform policy driven standard.

If you're enthusiastic about contributing to a high-energy, customer-focused team and are committed to delivering outstanding service at Ottava Via, we encourage you to apply!

Work schedule includes:

• 8 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift
• Overtime

Supplemental pay includes:

• Tips

Benefits include:

• Employee discount