Director, Total Rewards and People Services

We are looking for a Director, Total Rewards & People Services to join our People Team. This is a highly visible leadership role for someone who brings deep expertise across compensation, benefits, payroll, HR technology, and people operations, along with the ability to balance strategic leadership and hands-on execution.In this role, you will lead global Total Rewards and People Services functions, including compensation, benefits, payroll, HRIS, and employee services. You will partner closely with the Chief People Officer, HR leaders, Finance, Legal, and business stakeholders to ensure our programs are competitive, compliant, scalable, and aligned with business priorities. This is a true player-coach role, requiring someone who can set strategy, lead and develop teams, and remain actively involved in key initiatives, operational decisions, and process improvements.The successful candidate will bring strong business acumen, a customer-first mindset, and the ability to connect strategy with execution. We are looking for someone who can simplify complexity, influence across all levels of the organization, and continuously improve the employee experience while ensuring operational excellence.About You: Experience, Education, and SkillsBachelor’s degree in Human Resources, Business Administration, Finance, Accounting, or a related field10+ years of progressive leadership experience across Total Rewards, Compensation, Benefits, Payroll, HRIS, and/or People Operations functions5+ years of people leadership experience managing multiple HR service disciplines and leading high-performing teamsDemonstrated success designing and administering global compensation and benefits programsStrong understanding of payroll operations, employment regulations, compliance requirements, and governance practicesExperience working with HR technology platforms such as Workday, SAP SuccessFactors, Oracle HCM, UKG, or similar systemsProven ability to lead organizational change, process transformation, and operational improvement initiativesStrong analytical, financial, and problem-solving capabilitiesAbility to balance long-term strategy with operational execution and hands-on problem solvingStrong stakeholder management skills with the ability to influence senior leaders and drive alignment across functionsA collaborative leadership style focused on accountability, employee development, innovation, and continuous improvementIt Would Be Great if You Also...Hold a Certified Compensation Professional (CCP), CBP, CEBS, SHRM, or similar professional certificationHave experience supporting a global workforce across multiple countries and regulatory environmentsHave led HR technology implementations, system upgrades, integrations, or transformation programsPossess knowledge of executive compensation, incentive plans, and job architecture frameworksHave experience leveraging workforce analytics, market intelligence, and employee data to guide business decisionsBring a growth mindset and curiosity toward emerging technologies, automation, and AI-enabled process improvementsHave experience building scalable people operations programs within a growing or evolving organizationWhat Will You Be Doing in This Role?Leadership & Team DevelopmentLead and develop teams responsible for payroll, HRIS, compensation, benefits, and people servicesCreate clarity, focus, and accountability across priorities while supporting team development and growthEstablish goals, performance expectations, and development plans that drive business impact and individual successFoster a culture of innovation, continuous improvement, collaboration, and exceptional service deliveryServe as a player-coach by providing strategic leadership while remaining actively involved in critical initiatives and operational prioritiesTotal Rewards StrategyDevelop and execute global compensation strategies that align with business objectives and support talent attraction and retentionLead annual compensation processes, including salary planning, market benchmarking, incentive programs, and compensation governancePartner with HR Business Partners and business leaders on compensation recommendations, pay equity, and job architecture decisionsOversee the design, administration, and continuous improvement of global benefits programs while ensuring competitiveness and complianceEvaluate and recommend enhancements to reward programs that improve employee engagement and organizational effectivenessPayroll OperationsProvide leadership and oversight for domestic and international payroll programsEnsure payroll processes are accurate, compliant, timely, and aligned with applicable regulations across jurisdictionsManage relationships with payroll vendors and service providers to ensure quality, performance, and compliancePartner with Finance, Tax, Legal, and HR stakeholders to maintain strong controls and minimize riskHRIS & People TechnologyServe as the business leader and executive sponsor for HR systems and people data strategyLead HRIS optimization efforts, implementations, upgrades, integrations, and continuous improvement initiativesEnsure data integrity, reporting accuracy, compliance, and security across people technology platformsLeverage automation and technology solutions to improve operational efficiency and employee experiencePeople Services & Employee ExperienceLead shared services and employee support functions across the employee lifecycleDrive operational excellence through process standardization, workflow optimization, and scalable service delivery modelsEstablish service metrics, reporting, and performance measures to monitor effectiveness and identify opportunities for improvementContinuously enhance the employee experience by simplifying processes and improving service deliveryStrategy, Governance & Business PartnershipDevelop and maintain policies, programs, and governance frameworks related to compensation, benefits, payroll, HR systems, and people operationsMonitor legislative and regulatory developments and implement necessary compliance measuresDeliver workforce analytics and business insights that support informed decision-makingPartner closely with Finance, Legal, HR leadership, and business leaders to align people programs with organizational objectivesHelp shape the long-term people strategy by identifying opportunities to improve scalability, efficiency, and employee outcomesAbout the TeamYou will lead a team responsible for delivering critical employee services and Total Rewards programs across compensation, benefits, payroll, HR technology, and people operations. The team plays an essential role in supporting employees throughout the employee lifecycle while ensuring operational excellence and regulatory compliance.This is a collaborative and high-impact team that values continuous improvement, accountability, innovation, and customer service. Team members are trusted to solve problems, improve processes, and drive meaningful outcomes while working closely with stakeholders across the organization.This role is designed for a proven people leader who enjoys both shaping strategy and staying close enough to the work to drive execution. You will be empowered to lead with independence while partnering with colleagues across the business to deliver scalable people programs that support organizational growth and employee success.Why This Role MattersThis leader will play a critical role in ensuring our compensation, benefits, payroll, technology, and people services programs are competitive, compliant, scalable, and aligned with our long-term business strategy.Success in this role requires a combination of strategic thinking, operational excellence, strong business partnership, and hands-on leadership. As a true player-coach, you will help shape the future of our people programs while driving meaningful execution and measurable business outcomes.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.SummaryLocation: USA - Philadelphia, PAType: Full time