Electrical Field Service Representative

Electrical Field Service Representative

The position is responsible for preparing and installing electrical wiring of signal and power circuits for shelters to achieve quality and integrity of products at the lowest possible cost. The E-FSR will also examine defective or problematic units shipped to customers to carry out specific repairs.

Essential Job Functions:

• Uses written instructions, prints, and schematics as well as verbal instructions to prepare, locate and install wiring circuits, harnesses, cable assemblies, electrical sub-assemblies, and accessories in shelter systems. This includes both benchwork and shelter installations.
• Must be able to install large wire connectors, different-sized multi-pin connectors, cable assemblies, ESD knowledge, handling, and installation of fiber optic cables.
• Performs wire cutting, labeling, stripping, and crimping all sizes of wires using the associated tools and equipment.
• When certified, performs soldering operations that include all wire sizes (large to small) using soldering stations, soldering pots, resistance, and induction soldering equipment.
• Responsible for maintaining, cleaning, and adjusting tools and equipment for electrical operations.
• Uses test equipment (i.e., fixed gages, power supplies, multi-meters) to perform continuity and troubleshoot problems on electrical sub-assemblies, bench, and shelter wiring installations. This may include live circuits.
• Use various tools, including, but not limited to, electric/ pneumatic drills, rivet poppers, hand/ pneumatic wire terminal crimpers, and Artos and Komax wire cutting and stripping machines.
• Examine units to determine specific problems or defects.
• Investigates related corrective action requests (CARs) to ensure future prevention. May also initiate CARs as needed.
• May direct the work of one or two technicians as assigned.
• Will be assigned to repair units outside of the plant and at customer locations.
• The individual must have the ability to travel domestically and internationally regularly and on short notice as required.
• Maintains a clean and safe work environment.
• Other duties may be assigned.

Knowledge, Skills, & Abilities:

• Ability to maintain sensitive and confidential information as required by government standards.
• Ability to interact effectively with peers and supervisors.
• Ability to interact appropriately with the public when necessary.
• Ability to adhere to workplace rules.
• Ability to use and understand SRPs.
• Ability to read complicated blueprints.
• Ability to read schematics; commercial/industrial wiring experience.
• Basic computer skills required.
• Knowledge of 120/220 single-phase wiring, all applications of different voltages of three-phase wiring.
• Knowledge of Control Circuit Wiring.

Education and Experience:

• High School Diploma or equivalent.
• 3+ years of on-the-job experience in electrical assembly required.
• The individual must obtain IPC J-STD, IPC-610, and IPC/WHMA-620 certifications.
• Must supply basic hand tools.
• A vocational degree in electronics is preferred.
• Technical training is preferred.

Work Environment/Physical Requirements:

• Shop Floor environment / shared workbench or workstation.
• Ability to stand and sit for long periods.
• Ability to perform repetitive motion (rotating wrists, keyboarding, using small/large tools).
• Ability to lift up to 50 pounds.
• Ability to tolerate constant noise (i.e., machine motors).
• Ability to work safely in the presence of hazardous chemicals and hazardous conditions
• Ability to follow standard precautions using personal protective equipment as required