Facilities Manager

Facilities Manager

MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care.

As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County.

Position Summary

The Facilities Manager will provide effective leadership to the Facilities Team by taking responsibility for strategy, staff management, key stakeholder and business relationships, financial and project management. The Facilities Manager is responsible for assuring successful operation and function of FHC's building and grounds. The position is responsible for completing and/or overseeing maintenance of all systems such as plumbing, electrical, HVAC (heating ventilation air conditioning), security, lighting, fire safety, and irrigation.

Duties and Responsibilities

• Responsibility for the management of direct reports including coaching and mentoring of staff so they continually improve performance and achieve their potential.
• Holding team meetings on a monthly basis including the creation of an agenda, ordering of team lunch and engaging staff in the conversation and eliciting feedback.
• Ensure that all members of the facilities team have up-to-date job descriptions and that effective use is made of the performance management system including setting of goals and objectives and carrying out regular performance reviews.
• Ensure that all health and safety obligations are complied with by facilities staff and independent contractors.
• Responsibility for financial management of the facilities annual operating budget including compliance with financial delegations.
• Minor building projects including management of budgets so that projects are delivered within budget and provide management with early warning of any potential budget overruns so that risk can be managed and mitigated.
• Management of facilities maintenance and refurbishment projects.
• Ensure all building compliance requirements are met and are up-to-date.
• Management of access to all facilities.
• Ensure preventive maintenance activities on a weekly, monthly, quarterly or annual basis to reduce wear and tear or breakdown of systems.
• Assessing system breakdowns and determining the kind of repairs that are required.
• Completing in-house repairs when possible.
• Completing frequent inspections to ensure cleaning standards and maintenance repairs/proper equipment function are being met.
• Scheduling outside vendors, when necessary, to meet on site, review system failures, request estimates, authorize and oversee repairs.

Competencies

Collaborative

• Display a willingness to make decisions, has attention to detail, resolve conflict and delegate work assignments in a timely manner
• Adapts to change, takes responsibility for own actions to advance team goals
• Speaks and writes clearly and persuasively in formal and informal presentations
• Actively participates in meetings and uses listening skills to keep an open mind
• Solicits input from appropriate stakeholders, explains reasoning for decisions and uses strong interpersonal skills to communicate and influence others
• Gives recognition to others for results Solid Character
• Balances team and individual responsibilities while assessing own strengths and weaknesses
• Exhibits objectivity and openness to others' views
• Welcomes feedback, builds positive team spirit, supports all team members
• Develops alternative solutions, supports and share expertise with other team members while building positive morale
• Demonstrates knowledge of company policies and treats people with respect
• Works ethically and with integrity, upholds organizational values
• Keeps commitments, shows respect and sensitivity for cultural differences
• Educates others on the value of diversity, promotes a positive work environment where all feel free to contribute

Organizational Support

• Completes administrative task correctly and on time, and develops strategies to achieve organizational goals and values
• Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions
• Prioritizes and plans work activities while understanding business implications of decisions
• Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity
• Displays knowledge of market and competition that aligns with strategic goals
• Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas

Leadership

• Displays passion and optimism while exhibiting confidence in self and others
• Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others
• Coordinates projects, develops workable implementation plans, includes staff in planning, decision- making, and process improvement
• Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance
• Makes self-available to staff, provides regular performance feedback
• Develops individual team member skills and encourages growth Safety and Security
• Promotes safety precautions and security measures to ensure the safety of both staff and patients
• Adheres to data security guidelines, including appropriate use of EMR systems and IT resources

Typical Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is frequently exposed to moving mechanical parts and toxic or caustic chemicals depending on the task being performed. The employee is occasionally exposed to wet and/or humid conditions; may work in high, precarious places such as on the roof; may be exposed to fumes or airborne particles; works in outside weather conditions that may be extreme cold or heat; may be exposed to the risk of electrical shock and vibration. The noise level in the work environment is usually moderate depending on the tools being utilized.

Typical Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to stand and use hands to finger, handle, or feel while performing various job functions. The employee is frequently required to walk; may have to reach with hands and arms and must be able to talk or hear to communicate with contractors or employees. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. The employee may be required to handle with assistance, large and bulky items and may weigh more than 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree from four-year college or university preferred with five plus years of related experience and/or training at the supervisory level; or equivalent combination of education and experience. Experience in a healthcare setting is preferred. Must have experience in Construction Project Management from initial plan and design to renovation of existing facilities and structures.

Must be licensed as required by state and local agencies. Master plumber or a thorough understanding of plumbing is desirable, in addition to a strong knowledge of HVAC systems, and training as a Master Electrician or State Certified Journeyman. Facilities Management or Environmental Management Certification preferred and encouraged.

We GROW. We SERVE. We ACHIEVE.

Apply today and be part of a compassionate, mission-driven team working to improve health outcomes and create lasting change in the Kalamazoo community.

Family Health Center is an equal opportunity employer and reserves the right to modify this position to meet evolving organizational needs.