Inside Sales & Customer Success Representative

Job Description

Job Description

Inside Sales Representative - Home Services (Part-Time)Pest Hunters & Humbug Holiday Lighting

Clarksville, TN | Hybrid Position (In-Office + Remote)

Outbound Calling Required

This position involves making outbound calls to prospective and existing customers throughout the day. Successful candidates must be comfortable speaking on the phone, building rapport, overcoming objections, and helping customers take the next step.

If you enjoy talking with people, helping customers solve problems, and being rewarded for results, we'd love to hear from you.

About Us

Pest Hunters and Humbug Holiday Lighting are rapidly growing home service companies serving Clarksville, Nashville, Franklin, and surrounding Middle Tennessee communities.

We are a locally owned and operated company focused on delivering exceptional customer service while building long-term relationships with our customers. As we continue to grow, we are looking for an Inside Sales Representative who can help us convert more leads into customers while delivering an outstanding customer experience.

Position Overview

The Inside Sales Representative is responsible for following up on leads, scheduling appointments, closing pest control services over the phone, re-engaging past customers, and helping our team maximize every opportunity.

This is a revenue-generating position that plays a critical role in the growth of our company.

Hybrid Work Environment

This is a hybrid position. Some in-office time will be required for training, team meetings, collaboration, and ongoing business activities. However, much of the outbound calling and follow-up work can be performed remotely.

Responsibilities

• Contact new leads quickly after they inquire

• Follow up on web leads, Yelp leads, and marketing-generated leads

• Qualify prospects and answer questions

• Schedule in-home consultations for lighting projects

• Quote and close residential pest services over the phone

• Follow up on unsold estimates

• Re-engage former customers and past prospects

• Confirm appointments and support customer communications

• Help generate online reviews and referrals

• Maintain accurate notes and updates within company systems

What Success Looks Like

You will be measured on:

• Leads contacted

• Outbound call activity

• Appointments booked

• Appointment show rate

• Pest services sold

• Revenue generated

• Customer satisfaction

Qualifications

Preferred Experience

• Inside sales, appointment setting, customer service, call center, or home services experience

• Comfortable making outbound calls

• Strong verbal communication skills

• Organized and detail-oriented

• Comfortable using CRM and business software

Bonus Qualifications

• Pest control experience

• Home services experience

• GoHighLevel, ServiceMinder, or CRM experience

• Outbound sales experience

Compensation

• Competitive hourly pay

• Performance-based bonuses

• Commission opportunities

• Flexible scheduling

Schedule

• Part-Time

• Approximately 15-25 hours per week

• Typical hours between 3:00 PM and 7:00 PM Monday through Friday

• Additional hours may be available based on business needs and performance

Why Join Our Team?

• Locally owned and operated

• Fast-growing company with advancement opportunities

• Flexible hybrid work environment

• Positive and supportive team culture

• Direct impact on company growth

• Opportunity to grow into full-time sales, operations, or management roles

Apply today if you enjoy helping customers, making outbound calls, and contributing to the growth of a locally owned business.

Flexible work from home options available.