Quality Support Pharmacy Technician

Job Description

Seeking a Full Time Quality Support Representative with Pharmacy Technician experience to join our Ridgefield Park, NJ Pharmacy.

Must be able to work onsite every 3rd week (1 week onsite/2 weeks remote)

Please apply here

Quality Support Pharmacy Technician; we offer competitive salary and benefit package.

Hours: 9:00am-5:00pm;10:00am-6:00pm Mondays-Fridays

Quality Support Pharmacy Technician Responsibilities:

· Investigate and provide detailed information to Account Executive issues via Mediprocity, email, phone call, etc.

· Maintain accurate facility information (facility lists, backup lists, etc.)

· Complete Occurrence Reports on recurring issues to be evaluated by QS Manager/Compliance Officer and shared with other necessary department heads

· Identify trends in facility related complaints to assist in the internal pharmacy resolutions

· Communicate with department heads and supervisors to assist in the delivery of specifically requested items

· Handle emails and phone calls directly from facility administration

· Annual updating of House Stock and MD lists for accuracy

· Other tasks as assigned by the QS Manager

Quality Support Pharmacy Technician Qualifications:

· Experience in Long Term Care Pharmacy and customer service preferred

· Courteous and polite phone skills

· Computer literate

· Detail oriented and organized

· Must be able to multitask

· Must possess excellent verbal and written communications skills

· Must be able to think critically and solve problems efficiently

EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans

Requirements