Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Tier 1 Support Technician ServiceNow & Zendesk

Hypori

Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team. This role involves assisting with Tier 1 support activities using ServiceNow and Zendesk, providing hands-on exposure to enterprise support operations and troubleshooting with light AWS concepts. The ideal candidate will shadow support staff, learn about documenting requests, and contribute to support documentation. A strong commitment to quality and clear communication is essential. The role is remote, providing a great opportunity to gain experience in a high-growth cybersecurity SaaS company. #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Remote Tier 1 Support Technician ServiceNow & Zendesk in New York, NY vacancy
  • $60k - $64k

     ...The Help Desk Specialist (Tier 1-2) is responsible for providing...  ...and second-level technical support to end users across the...  ...365, Active Directory, and remote desktop tools. Familiarity...  ...ticket management systems (e.g., ServiceNow, Zendesk, Jira Service Desk).... 
    Remote work
    Zendesk
    Servicenow
    Contract work
    Work at office

    Goldbelt Apex, LLC

    Rockville, MD
    4 days ago
  •  ...Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be... 
    Remote work
    Zendesk
    Servicenow

    Hypori

    New York, NY
    11 hours ago
  •  ...a leader in cybersecurity SaaS, is seeking a SkillBridge participant for a remote Customer Support position. This role involves assisting with Tier 1 support tasks using ServiceNow and Zendesk, while gaining exposure to enterprise support operations. Ideal candidates should... 
    Remote job
    Zendesk
    Servicenow

    Hypori

    Austin, TX
    2 days ago
  • A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting...  .... Candidates should have 1-5+ years of experience in...  ...ticketing systems like ServiceNow or Zendesk. This position offers... 
    Remote job
    Zendesk
    Servicenow

    Belle Lynn Sourcing LLC

    Lynn, MA
    4 days ago
  •  ...Senture is seeking a Tier 1 Helpdesk Call Center Representative to provide top-notch customer support remotely. The representative will assist insurance issuers, agents, and...  ...familiarity with help desk ticketing software like ServiceNow. The role demands excellent communication... 
    Remote work
    Servicenow
    Flexible hours

    Senture

    New York, NY
    2 days ago
  • $30 - $37 per hour

     ...for an onsite Tier 2 Service Desk...  ...The Service Desk supports roughly 3000+ end...  ...a virtual Tier 1, a virtual...  ...a local onsite technician that they know....  ...limited to Zoom Remote support toolsets...  ...(such as ServiceNow) to classify, prioritize...  ..., ServiceNow, Zendesk Demonstrated... 
    Remote work
    Zendesk
    Servicenow
    Hourly pay
    Local area
    Shift work

    Insight Global

    Los Angeles, CA
    4 days ago
  • $18 per hour

     ...Help Desk Specialist I – Tier 1 Are you ready to enhance your...  ...Military, Intelligence & Operations Support (MIOS) could be the place for...  .../service requests in ServiceNow, documenting all actions performed...  ...login and PIV card issues; remote VPN/DHS Workplace... 
    Remote work
    Servicenow
    For contractors
    Work at office
    Night shift
    Rotating shift
    Weekend work

    Chenega Corporation

    United States
    4 days ago
  •  ...provides frontline technical support and centralized application assistance...  .... The role delivers Tier 1 IT support services by troubleshooting...  ...technical issues, performing remote troubleshooting, resolving...  ...in using CRM or ITSM tools (ServiceNow, FreshDesk, Jira, Confluence,... 
    Remote work
    Servicenow
    Work at office
    Flexible hours

    State of Maryland

    Baltimore, MD
    4 days ago
  •  ...Description The IT Support Technician Specialist is the first point...  ...Office, store locations, and remote workers, ensuring smooth...  ...as the primary contact for Tier 1 and other basic support requests...  ...systems (Spiceworks, Zendesk, ServiceNow, Freshservice, etc.). CompTIA... 
    Remote work
    Zendesk
    Servicenow
    Full time
    Work at office
    Home office
    Monday to Friday
    Flexible hours

    Bestway Rental

    Richardson, TX
    3 days ago
  • $28 - $33 per hour

     ..., timely, high‑quality support to corporate customers....  ...Zoom, and proprietary remote support tools (ProxyPro...  ...ticketing system (e.g., ServiceNow) to classify, prioritize...  ...for holiday work at 1.5× pay. Accrual of up...  ...Freshdesk, ServiceNow, Zendesk). Hands‑on Break/Fix support... 
    Remote work
    Zendesk
    Servicenow
    Hourly pay
    Shift work

    Insight Global

    Boston, MA
    3 days ago
  • $31 - $43 per hour

     ...proactive, and solution-oriented IT Support Technician, Tier 2 to provide advanced IT support and...  ...resolve complex issues, mentor Tier 1 staff, and actively participate in...  ...in IT ticketing systems like Jira, ServiceNow, or Zendesk ~ Apply exceptional multitasking,... 
    Zendesk
    Servicenow
    Hourly pay
    Temporary work
    Work at office
    Local area
    Weekend work

    Metropolis Corp

    Chicago, IL
    3 days ago
  •  ...Please learn more about us on     Job Title:  Tier 1 Help Desk / Application Support Specialist Location:  Alert IT Solutions Inc. 69...  ...communication skills ~ Experience using ticketing systems (ServiceNow, Jira, Zendesk, etc.) ~ Ability to document issues and... 
    Zendesk
    Servicenow
    Contract work

    Alert IT Solutions

    Downers Grove, IL
    7 days ago
  •  ...are seeking a highly skilled Tier 2 Support Technician to work onsite in...  ...contract position that runs form 4/1/2026 - 12/19/2026. The...  ...support tickets in CRM tool (ServiceNow) for each phone call, email,...  ...(Provision, Reset, Remote Wiping) Printer Support (... 
    Remote work
    Servicenow
    Contract work
    Temporary work
    For contractors
    Work at office
    Local area
    Relocation

    DirectViz Solutions

    Alexandria, VA
    3 days ago
  • $16 - $18 per hour

     ...English and Spanish* Provides support via phone, e-mail and chat for...  ...user's computers utilizing remote access tools. Troubleshoots...  .../ Technical Requirements: ~1 year experience in call center...  ...device data syncing - ServiceNow or other ticketing systems -... 
    Remote work
    Servicenow
    Hourly pay
    Work at office
    Local area

    Logicalis Group

    United States
    3 days ago
  • Overview We are seeking a Tier 1 IT Customer Support Specialist to serve as the first point of contact for users experiencing technical issues...  ...Familiarity with ticketing systems (e.g., ServiceNow, Zendesk, Jira Service Management) is a plus Strong problem‑solving... 
    Zendesk
    Servicenow

    Lever Test 11

    Florida, NY
    4 days ago
  • $21 - $36 per hour

     ...responsible for delivering world‑class support services across all Beth...  ...suite provided, this Tier 1 support position is responsible...  ...diagnosis of problems using remote tools, with skill/ability to...  ...working together. Nurses, doctors, technicians, therapists, researchers,... 
    Remote work
    Servicenow
    Work experience placement
    Local area

    Beth Israel Lahey Health

    Boston, MA
    3 days ago
  • $35 - $37 per week

     ...Tier 1 Onsite IT Support Technician Location: Tampa, FL, United States Salary Range: USD 35.00-37.00 Weekly Date Posted:Jun 11, 2026 Description...  ...VPN, IP connectivity) ~ Familiarity with ITSM tools (ServiceNow or similar) ~ Experience supporting AV and meeting... 
    Servicenow
    Hourly pay
    Work at office
    Local area
    Relocation
    Monday to Friday

    Zones

    Tampa, FL
    17 hours ago
  •  ...Desktop Support Specialist We are seeking a skilled and customer...  ...Provide Tier 1 and Tier 2 technical support...  ...Support VPN connectivity and remote access tools Escalate complex...  ...Experience with ticketing systems (ServiceNow, Jira, Zendesk, etc.) Strong... 
    Remote work
    Zendesk
    Servicenow
    Local area

    Kavaliro

    Orlando, FL
    17 hours ago
  • The IT Support Analyst will play an essential role in the IT...  ...providing end‑user support (Tier 1), with occasional Tier 2...  ...Suite Experience with remote monitoring and management...  ...ticketing systems (e.g., Zendesk, Jira Service Desk, ServiceNow) #J-18808-Ljbffr Career Techniques
    Remote work
    Zendesk
    Servicenow
    Work at office

    Career Techniques

    New York, NY
    1 day ago
  •  ...accurate, and customer-focused support for IT-related incidents...  .... Diagnose and resolve Tier 1 technical issues related...  ...collaboration tools, and remote access technologies. Assist...  ...tools, ticketing systems (ServiceNow, Remedy, Cherwell, Zendesk, etc.), and remote support... 
    Remote work
    Zendesk
    Servicenow

    Impulse Strategic Solutions

    Tampa, FL
    4 days ago
  •  ...Help Desk Technician (Mac and Apple Products...  ...NY. The Helpdesk Support Analyst serves as...  ...closely with the remote team to ensure consistent...  ...to higher-tier or remote support...  ...technical experience. ~1–3 years of...  ...as ManageEngine, ServiceNow, or Zendesk. ~... 
    Remote work
    Zendesk
    Servicenow

    VTal Technology Solutions

    Buffalo, NY
    17 hours ago
  • $50k - $65k

     ...Frontline Tier 1 Help Desk It Support We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1...  ...support ~ Experience with a ticketing system such as Zendesk or ServiceNow ~ An understanding of Active Directory and M365 ~ Excellent... 
    Zendesk
    Servicenow
    Live out
    Work at office
    Local area

    Pennant Group , Inc.

    Nashville, TN
    3 days ago
  • $63.3k - $129.7k

    ## Cloud Support EngineerHanover, MD, USApply NowFind out how well...  ...:**CACI is seeking a Tier 1 / Tier 2 Cloud Support Engineer...  ...connectivity issues (i.e. AppGate) for remote end-users* Perform initial...  ...ticketing platforms such as Zendesk, ServiceNow, Jira Service Management, or... 
    Remote work
    Zendesk
    Servicenow
    Contract work
    Work experience placement
    Flexible hours

    CACI International Inc.

    Annapolis, MD
    2 days ago
  •  ...Field Information Technology Technician 1 Beusa_Field - The...  ...responsible for providing first-tier technical support and performing routine...  ...Ability to travel to remote fleet sites as needed....  ...ticketing systems (e.g., ServiceNow, Jira, Zendesk) and remote support tools... 
    Remote work
    Zendesk
    Servicenow
    Full time
    Work at office
    Monday to Friday
    Shift work
    Weekend work
    Afternoon shift
    Early shift

    EVOLUTION WELL SERVICES OPERATING L

    Shenandoah, TX
    16 days ago
  • $35k - $40k

     ...future requiring 2 days a week in local office. As a Tier 1 Support Technician you will provide excellent customer service to new and existing...  ...and/or E-mail. Duties and Responsibilities: With remote access to customer systems, Install the company's... 
    Remote work
    Work at office
    Local area
    Relocation
    Monday to Friday
    2 days per week

    Motorola Solutions

    Allen, TX
    2 days ago
  •  ...Tier 1 Frontline & Execution Team Support Operations Location: Remote Employment Type: Full Time Role Purpose The Frontline & Execution Team serves as the first...  ...experience (Toast, PAR, NCR Aloha, etc.) Zendesk experience Slack and multi-channel support experience... 
    Remote work
    Zendesk
    Full time
    Shift work

    Tendril

    United States
    1 day ago
  • $55k - $65k

     ...cybersecurity provider supporting businesses with forward...  ...hiring a Level 2 IT Support Technician with a MSP background...  ...You’ll Do: • Provide remote and onsite support...  ...expectations What You Bring: • 1-5 years of IT support...  ...Help Desk Technician- Tier 1 Beverly Hills, CA $20... 
    Remote work
    Full time
    Currently hiring

    Bowman Williams

    Torrance, CA
    3 days ago
  •  ...motivated Service Desk Technician to join our...  ...frontline of IT support, delivering fast,...  ...unresolved issues to Tier 2 technicians...  ...Certificate. ~1-3 years of IT support...  ...Service Desk, Zendesk, or ServiceNow. ~ Comfortable...  ...Experience with remote support tools e.g... 
    Remote work
    Zendesk
    Servicenow
    Full time
    Internship
    Work at office
    Relocation

    NinjaOne

    Austin, TX
    1 day ago
  •  ...Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join a fast-paced technical support team delivering critical...  ...certifications Experience with enterprise ticketing tools such as ServiceNow Familiarity supporting government, trade, or large-... 
    Remote work
    Servicenow
    Work at office
    Night shift
    Rotating shift

    Lynn Rodens

    San Antonio, TX
    20 days ago
  •  ...Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support,...  ..., and are proficient in ticketing systems like Jira or ServiceNow. This is an excellent opportunity to contribute to meaningful... 
    Remote work
    Servicenow

    Sprezzatura LLC

    Arlington, VA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Tier 1 Support Technician ServiceNow & Zendesk. Be the first to apply!