Remote Tier 1 Support Technician ServiceNow & Zendesk
Hypori
Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team. This role involves assisting with Tier 1 support activities using ServiceNow and Zendesk, providing hands-on exposure to enterprise support operations and troubleshooting with light AWS concepts. The ideal candidate will shadow support staff, learn about documenting requests, and contribute to support documentation. A strong commitment to quality and clear communication is essential. The role is remote, providing a great opportunity to gain experience in a high-growth cybersecurity SaaS company. #J-18808-Ljbffr
$60k - $64k
...The Help Desk Specialist (Tier 1-2) is responsible for providing... ...and second-level technical support to end users across the... ...365, Active Directory, and remote desktop tools. Familiarity... ...ticket management systems (e.g., ServiceNow, Zendesk, Jira Service Desk)....Remote workZendeskServicenowContract workWork at office- ...Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be...Remote workZendeskServicenow
- ...a leader in cybersecurity SaaS, is seeking a SkillBridge participant for a remote Customer Support position. This role involves assisting with Tier 1 support tasks using ServiceNow and Zendesk, while gaining exposure to enterprise support operations. Ideal candidates should...Remote jobZendeskServicenow
- A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting... .... Candidates should have 1-5+ years of experience in... ...ticketing systems like ServiceNow or Zendesk. This position offers...Remote jobZendeskServicenow
- ...Senture is seeking a Tier 1 Helpdesk Call Center Representative to provide top-notch customer support remotely. The representative will assist insurance issuers, agents, and... ...familiarity with help desk ticketing software like ServiceNow. The role demands excellent communication...Remote workServicenowFlexible hours
$30 - $37 per hour
...for an onsite Tier 2 Service Desk... ...The Service Desk supports roughly 3000+ end... ...a virtual Tier 1, a virtual... ...a local onsite technician that they know.... ...limited to Zoom Remote support toolsets... ...(such as ServiceNow) to classify, prioritize... ..., ServiceNow, Zendesk Demonstrated...Remote workZendeskServicenowHourly payLocal areaShift work$18 per hour
...Help Desk Specialist I – Tier 1 Are you ready to enhance your... ...Military, Intelligence & Operations Support (MIOS) could be the place for... .../service requests in ServiceNow, documenting all actions performed... ...login and PIV card issues; remote VPN/DHS Workplace...Remote workServicenowFor contractorsWork at officeNight shiftRotating shiftWeekend work- ...provides frontline technical support and centralized application assistance... .... The role delivers Tier 1 IT support services by troubleshooting... ...technical issues, performing remote troubleshooting, resolving... ...in using CRM or ITSM tools (ServiceNow, FreshDesk, Jira, Confluence,...Remote workServicenowWork at officeFlexible hours
- ...Description The IT Support Technician Specialist is the first point... ...Office, store locations, and remote workers, ensuring smooth... ...as the primary contact for Tier 1 and other basic support requests... ...systems (Spiceworks, Zendesk, ServiceNow, Freshservice, etc.). CompTIA...Remote workZendeskServicenowFull timeWork at officeHome officeMonday to FridayFlexible hours
$28 - $33 per hour
..., timely, high‑quality support to corporate customers.... ...Zoom, and proprietary remote support tools (ProxyPro... ...ticketing system (e.g., ServiceNow) to classify, prioritize... ...for holiday work at 1.5× pay. Accrual of up... ...Freshdesk, ServiceNow, Zendesk). Hands‑on Break/Fix support...Remote workZendeskServicenowHourly payShift work$31 - $43 per hour
...proactive, and solution-oriented IT Support Technician, Tier 2 to provide advanced IT support and... ...resolve complex issues, mentor Tier 1 staff, and actively participate in... ...in IT ticketing systems like Jira, ServiceNow, or Zendesk ~ Apply exceptional multitasking,...ZendeskServicenowHourly payTemporary workWork at officeLocal areaWeekend work- ...Please learn more about us on Job Title: Tier 1 Help Desk / Application Support Specialist Location: Alert IT Solutions Inc. 69... ...communication skills ~ Experience using ticketing systems (ServiceNow, Jira, Zendesk, etc.) ~ Ability to document issues and...ZendeskServicenowContract work
- ...are seeking a highly skilled Tier 2 Support Technician to work onsite in... ...contract position that runs form 4/1/2026 - 12/19/2026. The... ...support tickets in CRM tool (ServiceNow) for each phone call, email,... ...(Provision, Reset, Remote Wiping) Printer Support (...Remote workServicenowContract workTemporary workFor contractorsWork at officeLocal areaRelocation
$16 - $18 per hour
...English and Spanish* Provides support via phone, e-mail and chat for... ...user's computers utilizing remote access tools. Troubleshoots... .../ Technical Requirements: ~1 year experience in call center... ...device data syncing - ServiceNow or other ticketing systems -...Remote workServicenowHourly payWork at officeLocal area- Overview We are seeking a Tier 1 IT Customer Support Specialist to serve as the first point of contact for users experiencing technical issues... ...Familiarity with ticketing systems (e.g., ServiceNow, Zendesk, Jira Service Management) is a plus Strong problem‑solving...ZendeskServicenow
$21 - $36 per hour
...responsible for delivering world‑class support services across all Beth... ...suite provided, this Tier 1 support position is responsible... ...diagnosis of problems using remote tools, with skill/ability to... ...working together. Nurses, doctors, technicians, therapists, researchers,...Remote workServicenowWork experience placementLocal area$35 - $37 per week
...Tier 1 Onsite IT Support Technician Location: Tampa, FL, United States Salary Range: USD 35.00-37.00 Weekly Date Posted:Jun 11, 2026 Description... ...VPN, IP connectivity) ~ Familiarity with ITSM tools (ServiceNow or similar) ~ Experience supporting AV and meeting...ServicenowHourly payWork at officeLocal areaRelocationMonday to Friday- ...Desktop Support Specialist We are seeking a skilled and customer... ...Provide Tier 1 and Tier 2 technical support... ...Support VPN connectivity and remote access tools Escalate complex... ...Experience with ticketing systems (ServiceNow, Jira, Zendesk, etc.) Strong...Remote workZendeskServicenowLocal area
- The IT Support Analyst will play an essential role in the IT... ...providing end‑user support (Tier 1), with occasional Tier 2... ...Suite Experience with remote monitoring and management... ...ticketing systems (e.g., Zendesk, Jira Service Desk, ServiceNow) #J-18808-Ljbffr Career TechniquesRemote workZendeskServicenowWork at office
- ...accurate, and customer-focused support for IT-related incidents... .... Diagnose and resolve Tier 1 technical issues related... ...collaboration tools, and remote access technologies. Assist... ...tools, ticketing systems (ServiceNow, Remedy, Cherwell, Zendesk, etc.), and remote support...Remote workZendeskServicenow
- ...Help Desk Technician (Mac and Apple Products... ...NY. The Helpdesk Support Analyst serves as... ...closely with the remote team to ensure consistent... ...to higher-tier or remote support... ...technical experience. ~1–3 years of... ...as ManageEngine, ServiceNow, or Zendesk. ~...Remote workZendeskServicenow
$50k - $65k
...Frontline Tier 1 Help Desk It Support We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1... ...support ~ Experience with a ticketing system such as Zendesk or ServiceNow ~ An understanding of Active Directory and M365 ~ Excellent...ZendeskServicenowLive outWork at officeLocal area$63.3k - $129.7k
## Cloud Support EngineerHanover, MD, USApply NowFind out how well... ...:**CACI is seeking a Tier 1 / Tier 2 Cloud Support Engineer... ...connectivity issues (i.e. AppGate) for remote end-users* Perform initial... ...ticketing platforms such as Zendesk, ServiceNow, Jira Service Management, or...Remote workZendeskServicenowContract workWork experience placementFlexible hours- ...Field Information Technology Technician 1 Beusa_Field - The... ...responsible for providing first-tier technical support and performing routine... ...Ability to travel to remote fleet sites as needed.... ...ticketing systems (e.g., ServiceNow, Jira, Zendesk) and remote support tools...Remote workZendeskServicenowFull timeWork at officeMonday to FridayShift workWeekend workAfternoon shiftEarly shift
$35k - $40k
...future requiring 2 days a week in local office. As a Tier 1 Support Technician you will provide excellent customer service to new and existing... ...and/or E-mail. Duties and Responsibilities: With remote access to customer systems, Install the company's...Remote workWork at officeLocal areaRelocationMonday to Friday2 days per week- ...Tier 1 Frontline & Execution Team Support Operations Location: Remote Employment Type: Full Time Role Purpose The Frontline & Execution Team serves as the first... ...experience (Toast, PAR, NCR Aloha, etc.) Zendesk experience Slack and multi-channel support experience...Remote workZendeskFull timeShift work
$55k - $65k
...cybersecurity provider supporting businesses with forward... ...hiring a Level 2 IT Support Technician with a MSP background... ...You’ll Do: • Provide remote and onsite support... ...expectations What You Bring: • 1-5 years of IT support... ...Help Desk Technician- Tier 1 Beverly Hills, CA $20...Remote workFull timeCurrently hiring- ...motivated Service Desk Technician to join our... ...frontline of IT support, delivering fast,... ...unresolved issues to Tier 2 technicians... ...Certificate. ~1-3 years of IT support... ...Service Desk, Zendesk, or ServiceNow. ~ Comfortable... ...Experience with remote support tools e.g...Remote workZendeskServicenowFull timeInternshipWork at officeRelocation
- ...Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join a fast-paced technical support team delivering critical... ...certifications Experience with enterprise ticketing tools such as ServiceNow Familiarity supporting government, trade, or large-...Remote workServicenowWork at officeNight shiftRotating shift
- ...Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support,... ..., and are proficient in ticketing systems like Jira or ServiceNow. This is an excellent opportunity to contribute to meaningful...Remote workServicenow
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