Remote Tier 1 Support Specialist Zendesk & ServiceNow
Hypori
Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and triaging support requests, contributing to internal documentation, and shadowing support staff. Ideal candidates should be eager to learn and contribute to support operations while ensuring quality standards in documentation and communication. #J-18808-Ljbffr
- ...a leader in cybersecurity SaaS, is seeking a SkillBridge participant for a remote Customer Support position. This role involves assisting with Tier 1 support tasks using ServiceNow and Zendesk, while gaining exposure to enterprise support operations. Ideal candidates should...Remote jobZendeskServicenow
- A tech support company is looking for a Help Desk / IT Support Specialist to provide remote support across the U.S. The role involves troubleshooting... .... Candidates should have 1-5+ years of experience in... ...ticketing systems like ServiceNow or Zendesk. This position offers...Remote jobZendeskServicenow
- ...SkillBridge participant to join their Customer Support team. This role involves assisting with Tier 1 support activities using ServiceNow and Zendesk, providing hands-on exposure to... ...communication is essential. The role is remote, providing a great opportunity to gain experience...Remote workZendeskServicenow
- ...Tier 1 Frontline & Execution Team Support Operations Location: Remote Employment Type: Full Time Role Purpose The Frontline & Execution Team serves as the first... ...experience (Toast, PAR, NCR Aloha, etc.) Zendesk experience Slack and multi-channel support experience...Remote workZendeskFull timeShift work
$60k - $64k
...Summary: The Help Desk Specialist (Tier 1-2) is responsible for... ...and second-level technical support to end users across the organization... ...365, Active Directory, and remote desktop tools.... ...management systems (e.g., ServiceNow, Zendesk, Jira Service Desk). Strong...Remote workZendeskServicenowContract workWork at office- ...Onboard is seeking a Customer Support Specialist I to provide tier one support for their products including OnBoard and Govenda. In this role, you will... ...support and experience with ticketing systems like Zendesk. The role emphasizes a strong customer service mindset and...Remote workZendesk
$28 - $30 per hour
...proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this... ...and accurate records. Support remote and on-site users across various locations... ...tools and ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) is a plus. A+...Remote workZendeskServicenowHourly payContract workWork at office- ...The Commercial Technology Support Specialist will serve as the primary owner... .... This role provides Tier‑1 triage, data quality support... ...counterparts. This is a fully remote contract role (U.S. or... ...Service Cloud, email‑to‑case, Zendesk, ServiceNow, etc.). Strong analytical skills...Remote workZendeskServicenowLong term contractContract work
- ...local presence with the support and expertise of a... ...The Technical Support Specialist, Tier 1 serves as the first point... .... This position is remote and located in the... ...Desk ticketing systems (ServiceNow, Freshservice, Jira Service Management, Zendesk, or similar) Competencies...Remote workZendeskServicenowWork at officeLocal areaShift work
- Help Desk / IT Support Specialist (Remote Opportunities) Location: Remote - U.S. Based Candidates... ...Typical Responsibilities Provide Tier 1 / Tier 2 technical support to internal... ...tickets using help desk platforms such as ServiceNow, Zendesk, or Jira Document solutions and...Remote jobZendeskServicenow
- ...Description The IT Support Technician Specialist is the first point of contact... ..., store locations, and remote workers, ensuring smooth... ...the primary contact for Tier 1 and other basic support... ...ticketing systems (Spiceworks, Zendesk, ServiceNow, Freshservice, etc.)....Remote workZendeskServicenowFull timeWork at officeHome officeMonday to FridayFlexible hours
- ...Tech Support Specialist (IT Helpdesk, SaaS Support, Zendesk/Jira) – Remote | U.S. Hours Position Type: Full-Time... ...on resolving Level 1 and Level 2 technical... ...engineering or higher-tier support teams. If you... ...Jira Service Desk ServiceNow Diagnose and resolve...Remote workZendeskServicenowFull time
- ...Posting Template Position Title: Tier 2 Support Specialist Location: Remote (In the U.S) Other... ...the escalation point between Tier 1 service desk teams and Tier 3 engineering... ...such as VistA, VES, VA.gov services, ServiceNow, and enterprise tools System &...Remote workServicenowPermanent employmentContract workTemporary workMonday to FridayFlexible hours
$45k - $55k
...communities we serve. The IT Support Specialist plays a critical role... ..., you will provide Tier 2/3 technical support... .... This is a remote position and may require... ...Pennsylvania and within 1-hour of the... ...support systems such as Zendesk, ServiceNow, or ConnectWise Experience...Remote workZendeskServicenowHourly payWork at officeLocal areaMonday to Friday- ...on time. What you will do Our Tier 1 Specialists complete basic customer requests, assist... ...improve operational processes and customer support experiences. Job Responsibilities:... ...applications such as Salesforce, Zendesk, or similar tools Experience with automotive...Zendesk
$50k - $65k
....S. Recognized as the #1 Distributed Generation Developer... ...The job of the IT Support Specialist - Tier 1 is to provide initial technical... .../ endpoint management Remote support tools... ...administration Ticketing systems (ServiceNow, Jira, Zendesk) Certifications...Remote workZendeskServicenowTemporary workPart timeWork experience placementSummer workWork at officeLocal areaFlexible hours2 days per week3 days per week- ...visually and effectively. As a remote-first and globally distributed... ...non-designers; therefore, our support team sits as a key gatekeeper... ...24/7 support model. At least 1 year of experience in supporting... ...with working in Hubspot/Zendesk, Slack, Google Suite etc. Comfortable...Remote workZendeskFull timePart timeLocal areaMonday to FridayShift workWeekend work
- ...developing AI-powered robots to support humanity in every facet of... ...facility, providing tier 1-3 support to all end users... ...reliable collaboration with remote teammates Manage endpoint security... ...experience (Jira Service Management, ServiceNow, Zendesk, or similar) Proven ability...Remote workZendeskServicenowPermanent employmentLocal area
- Overview We are seeking a Tier 1 IT Customer Support Specialist to serve as the first point of contact for users experiencing technical issues.... ...applications Familiarity with ticketing systems (e.g., ServiceNow, Zendesk, Jira Service Management) is a plus Strong problem‑...ZendeskServicenow
$50k - $65k
...Frontline Tier 1 Help Desk It Support We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1... ...support ~ Experience with a ticketing system such as Zendesk or ServiceNow ~ An understanding of Active Directory and M365 ~ Excellent...ZendeskServicenowLive outWork at officeLocal area- ...Information Technology Technician 1 Beusa_Field - The... ...for providing first-tier technical support and performing routine maintenance... .... Ability to travel to remote fleet sites as needed.... ...ticketing systems (e.g., ServiceNow, Jira, Zendesk) and remote support tools....Remote workZendeskServicenowFull timeWork at officeMonday to FridayShift workWeekend workAfternoon shiftEarly shift
$63.3k - $129.7k
## Cloud Support EngineerHanover, MD, USApply NowFind out how well... ...:**CACI is seeking a Tier 1 / Tier 2 Cloud Support Engineer... ...connectivity issues (i.e. AppGate) for remote end-users* Perform initial... ...ticketing platforms such as Zendesk, ServiceNow, Jira Service Management, or...Remote workZendeskServicenowContract workWork experience placementFlexible hours- ...HealthStream is seeking a Tier 1 Customer Support Specialist I to provide exceptional service and support. This fully remote role focuses on understanding client needs and delivering solutions in the healthcare industry. A successful candidate will have a combination...Remote work
- ...States is seeking a Customer Service Representative to provide Tier 1 technical support and manage inbound calls. You will assist users of the... ...service experience and possess strong communication skills. This remote position offers flexibility and requires a high school...Remote work
- ...Senture is seeking a Tier 1 Helpdesk Call Center Representative to provide top-notch customer support remotely. The representative will assist insurance issuers, agents, and... ...familiarity with help desk ticketing software like ServiceNow. The role demands excellent communication...Remote workServicenowFlexible hours
- ...StaffSource is seeking an Endpoint Administrator I to handle Tier 1 tickets, support client endpoints, and contribute to projects aimed at... ...skills. This hybrid role involves three in-office days and two remote days per week. The position offers competitive benefits, including...Remote workWork at office2 days per week
$17 per hour
...A leading support services provider is looking for a Support Specialist - Tier I to deliver technical support through customer calls. This remote position focuses on resolving inquiries related to software... ...high school diploma and at least 1 year of customer service...Remote work$18 per hour
...Overview Paleovalley is seeking a Tier 1 Customer Service Representative to provide frontline support to customers via email and live chat. This full-time, remote role offers $18/hour plus... ...Preferred: Experience with Zendesk, Richpanel, or similar platforms...Remote workZendeskHourly payFull timeTemporary workMonday to FridayAfternoon shift- ...seeking two hands-on IT Support Analysts to provide high-... ...role will focus primarily on Tier 1 support with exposure to... ...users both in person and remotely, ensuring a positive customer... ...ticketing systems such as Zendesk, Jira Service Desk, ServiceNow, or similar platforms. ~...Remote workZendeskServicenowFull timeWork at officeLocal areaShift work
- ...Managed IT Services (MSP) Level 1 Technician to join our team... ...for providing technical support and services to small to medium... ...Technical Support : Provide remote and on-site technical support... ...systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation...Remote workZendeskServicenowWork at officeLocal area
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