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Remote Tier-1 SaaS Support Specialist

On-Board Services

Onboard is seeking a Customer Support Specialist I to provide tier one support for their products including OnBoard and Govenda. In this role, you will troubleshoot software issues, assist customers through various channels, and maintain service quality. To qualify, you need at least 3 years in customer support and experience with ticketing systems like Zendesk. The role emphasizes a strong customer service mindset and technical problem-solving skills. #J-18808-Ljbffr

Vacancy posted 5 hours ago
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