Assistant Manager - Membership Administration

Assistant Manager - Membership Administration

Join the team at Desert Mountain Club, one of North America's premier private country clubs, as our Assistant Manager - Membership Administration and help deliver an exceptional member experience in a fast-paced, luxury club environment.

As a certified Great Place to Work® and one of Arizona's premier employers, Desert Mountain offers year-round stability, outstanding benefits, and opportunities for long-term career growth within the accounting operations.

In this role, you'll be responsible for supporting the Membership Operations Manager in ensuring compliance with the Club's governing documents, policies, and procedures. You'll handle membership transactions, reporting, accounting and database reconciliations, delinquency and exit interview processes, and special membership programs, while also supporting the Membership Sales and Accounting teams as needed.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience working with spreadsheets, databases, and Microsoft Office.
• Ability to handle confidential information with discretion.
• Strong problem-solving skills and ability to multitask in a fast-paced environment.
• Self-motivated with the ability to work independently and take initiative.
• Knowledge of club accounting systems, POS systems, or Sage software is a plus.
• Valid driver's license meeting Club insurability standards required

Benefits

Join one of the Top 10 Platinum Clubs of America and enjoy exceptional benefits and perks, including :

• Competitive pay
• PTO, Sick Pay, Holiday Pay, and Paid Parental Leave
• Annual Education Scholarship
• Tuition Reimbursement, Professional Development Scholarship
• Mentorship Program
• Internships
• Affordable medical, dental, and vision coverage
• Medical FSA and Dependent Care FSA
• FREE onsite medical clinic to all employees & their dependents
• Mental health, wellness, and virtual care resources
• FREE employee meals during shifts or meal stipend
• FREE golf and tennis
• Matching Retirement 401K Plan
• Retail discounts
• Pet insurance

*Please note, benefits are dependent on your DOL Status (ex. Full-Time, Part-Time, Seasonal).

Job Details

Responsibilities:

• Process and maintain member accounting transactions, including dues, payments, transfers, prorations, and automatic payments.
• Update and maintain membership databases, records, and transaction logs.
• Coordinate membership transfers, resignations, and onboarding/offboarding processes.
• Prepare and reconcile monthly and quarterly membership and financial reports.
• Administer member programs, including dues prepayments and hole-in-one payouts.
• Communicate membership updates with staff, HOA representatives, and members as needed.
• Assist with delinquency tracking, member communications, and collections processes.
• Prepare membership-related documents, agreements, and escrow instructions.
• Maintain records for special membership categories and related reporting.
• Prepare reports for management and membership committees.
• Support daily Pro Shop and accounting-related transactions.
• Assist with vendor account setup, tax documentation, and mobile credential administration.
• Prepare annual demographic and membership reports.

Physical Requirements & Working Conditions

• Required to sit constantly.
• Required to occasionally stand and walk.
• Ability to operate a motor vehicle or other vehicle.
• Typical work hours – Monday-Friday 8am to 5pm, additional hours required during month end closing.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our Company

Desert Mountain Club is one of the nations premier private clubs, located in the scenic foothills of North Scottsdale, Arizona. Spanning more than 8,000 acres, Desert Mountain features :

• Seven signature golf courses ( six of which are Jack Nicklaus & a par 54 championship course )
• Seven distinctive clubhouses with unique dining and banquet experiences.
• An award-winning spa, fitness center, tennis, pickleball, and swim facility.
• Dozens of hiking and biking trails

What truly sets Desert Mountain apart is our people. We foster a culture built on care, respect, teamwork, wellbeing, and growth where teammates feel valued and proud to be part of the team.

Desert Mountain Club is proud to be an Equal Opportunity Employer committed to fostering a workplace built on inclusion, respect, and opportunity for all teammates.