Operational Excellence Specialist - Remote / Hybrid, Paramus, NJ or Houston, TX

Operational Excellence Specialist

Longbridge Financial is looking for a highly motivated individual with a proven track record to join our team and help support Longbridge Financials' Tech Operation Excellence department through technology, system and process enhancements. As the Operational Excellence Specialist, you'll play a critical role in mortgage operations at Longbridge Financial. You'll manage systems that are the cornerstone of mortgage production and develop and own processes and software that create efficiencies and opportunities to grow production.

To succeed in this role, you must possess exceptional organizational skills as well as a passion for building and managing complex processes that impact various stakeholders inside and outside of the company. Strong interpersonal communication skills are a must. You should have significant understanding of business operations and logistics and financial services experience and knowledge is a plus. If you are a strategic thinker who thrives in a fast-paced environment and is eager to make a positive impact, we encourage you to apply for this exciting opportunity.

Operational Excellence Specialist will report to the Operational Excellence Manager. The ideal candidates' responsibilities include but are not limited to: process management and improvement, software implementation and administration, business analytics and serving as a cross-department resource.

Primary Job Duties:

• Assist in the development, implementation and improvement of operational processes and software systems.
• Analyze, interpret and understand business and system information, data and feedback.
• Administer software systems including but not limited to FHA Connection, FHA Catalyst, document management systems, FNMA systems and various service provider systems.
• Collaborate with external vendors across the procurement, development and implementation stages.
• Adhere to service level agreements and effectively prioritize workflow.

Qualifications:

• Undergraduate degree in accounting, finance, business, economics or mathematics highly preferred.
• 2+ years of professional financial services experience preferred.
• Strong quantitative skills, with proficiency in data analytics and an understanding of the software development lifecycle.
• Formidable understanding of financial services operations, sales and secondary markets.
• Effective organizational skills and the ability to manage projects from inception to completion.
• Strong attention to detail and ability to understand complex processes, calculations and systems.
• Interpersonal skills and the ability to connect with others to form effective working partnerships.

Additional Information:

• Working in a growing and dynamic industry
• Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts
• 401(k) with company match
• Paid time off
• This is an non exempt role
• Target base salary range is 50K - 55K which is based on various factors including skills and work experience.
• LBF is an EEO/AA/Vet/Disabled Employer
• Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial.

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