Principal Customer Engineering (CE) Lead - Server Processor Platforms

Company: Qualcomm Technologies, Inc. Job Area: Engineering Group > Hardware Applications Engineering General Summary Join a high-impact Customer Engineering team enabling next-generation server processor platforms for one of the world’s leading semiconductor innovators. As a Customer Engineering Lead, you will serve as a technical interface between strategic customers—including hyperscalers, OEMs, and ODMs—and internal product teams, helping to launch and sustain industry-leading server SoCs. This role is ideal for a seasoned technical expert and communicator who thrives in a fast-paced, cross‑functional environment. You will drive customer adoption from concept to commercialization and mass production, representing the voice of the customer internally while delivering best-in-class technical support externally. You will be the founding member of a to-be-hired server CE team and will help shape the team’s future structure and priorities. While this role will initially be hands‑on, it will evolve into a technical leadership position as the team grows. You’ll work closely with internal design, systems, and validation teams, and with external partners across thermal, power, SI/PI, and firmware disciplines. You’ll become deeply familiar with reference platforms and platform implementation guides to ensure customer system designs meet the highest performance and reliability standards. Minimum Qualifications Bachelor’s degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 8+ years of Hardware Applications Engineering or Hardware Design experience, or related work experience. Master’s degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 7+ years of Hardware Applications Engineering or Hardware Design experience, or related work experience. PhD in Electrical/Electronics Engineering, Computer Engineering, or related field and 6+ years of Hardware Applications Engineering or Hardware Design experience, or related work experience. Key Responsibilities Lead hardware support for strategic customers adopting server processor SoCs, including hyperscalers, OEMs, and ODMs. Act as the primary technical interface for customer hardware teams during design, bring‑up, validation, and deployment phases. Perform detailed reviews of customer schematics, PCB layouts, thermal designs, power delivery networks, and signal integrity plans. Support SoC interface validation and debug across DDR, PCIe Gen6/Gen7, CXL, Ethernet, and other high-speed interfaces. Collaborate closely with internal engineering, software, validation, and product teams to address technical challenges and customer feedback. Identify gaps in customer and internal design expectations and propose practical solutions or mitigations. Familiarize with reference platforms and platform implementation guides developed by internal teams to effectively support customer development. Deliver high-quality technical documentation, training, and onboarding material for customer enablement. Drive continuous improvement of support processes and infrastructure to scale across customer engagements. Help shape the future of the server CE team and serve as a technical leader as the team grows. Preferred Qualifications 10+ years of experience in server platform design, bring‑up, or customer-facing technical roles. Prior experience supporting hyperscalers, OEMs, or ODMs in server hardware deployment. Deep understanding of high-speed board design principles including DDR5, PCIe Gen6/Gen7, CXL, SerDes, and Ethernet; PDN design, SI/PI simulation and debug, EMI/EMC mitigation. Experience with system bring‑up and debug tools: oscilloscopes, logic analyzers, BERTs, etc. Familiarity with system firmware (UEFI, BMC, BIOS) interactions during hardware validation. Exposure to server platform compliance and interoperability standards (e.g., OCP, JEDEC, PCI‑SIG). Programming or scripting experience (e.g., Python, shell) to aid automation or debug. Excellent communication, organizational, and leadership skills. Demonstrated ability to influence internal teams and manage customer engagements with high autonomy. Bonus Skills Familiarity with SoC integration, including silicon debug or validation experience. Previous participation in server platform standardization efforts (e.g., OCP NIC 3.0, Open Compute Server specs). Experience with AI/ML, HPC, or cloud workload requirements on server platforms. Pay Range $189,200.00 – $283,800.00. The pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Additional compensation includes a competitive annual discretionary bonus program and opportunity for annual RSU grants. Benefits support success at work, at home, and at play. For additional benefits information, please contact Qualcomm Careers. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail View email address on click.appcast.io or call Qualcomm's toll-free number found on our website. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). #J-18808-Ljbffr Qualcomm