Life Coach II - Arc Allegany-Steuben

JOB SUMMARY

Under the direction of the Life Coach V and Life Coach X, this position is responsible for maintaining an environment in the Day and Residential programs which encourages and facilitates optimal personal development and provides person directed services and ensures the health and safety of the individuals served.

JOB FUNCTIONS

Regulatory and Corporate Compliance

• Ensure compliance with regulations, agency policies and procedures.
• Ensure required documentation is complete, accurate and legible.
• Ensure the agency’s incident management process is followed.
• Provide input in the development and revisions of policies, procedures and agency forms as needed.
• Ensure Chain of Command is followed when necessary and instructions are followed as stated in policy and procedures.
• Promote the highest quality of support by implementing the Code of Ethics and Core Competencies.
• Keep all information confidential.

Financial Management

• Assist with ensuring adherence to the annual budget.
• Assist with ensuring accurate management of individual’s funds.
• Complete personal allowance documentation and other financial documentation according to procedure.

Person Centered Services

• Provide services to individuals as planned in their Individual Service Plan (ISP), which includes the person’s Individual Protective Oversight Plan (IPOP), Residential Habilitation Plan, Support Plans, Day Habilitation Plan, and/or other safeguards and ensure all related documentation is completed.
• As a Resident Advocate you will be responsible to ensure ISP, IPOP, PONS and Behavior Plan are accurate. Any inconsistencies will be reported to the appropriate programs for follow up.
• Implement activities as outlined in the Habilitation Plan and, as applicable the ISP.
• Plan and coordinate daily activities.
• Act as an advocate for individuals.
• Provide person-directed services, including residential or day habilitative services and assistance in personal skill areas.
• Complete assessments and compile baseline data as assigned.
• Assist and support individuals with community integration.
• Respect the individual’s right to privacy and confidentiality by appropriate use of written and verbal communication.
• Work collaboratively with others to ensure the individual’s health and well‑being.
• Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary.
• Provide services and follow individual’s Plan of Nursing Services (PONS).
• Report and document all individual medical concerns to the appropriate personnel.
• Transport and attend health and medical appointments as assigned.
• Complete weekly one-on-one meetings with the Life Coach V and come prepared with an agenda.
• Attend staff meetings and give updates based on the Resident Advocate duties.
• Complete one page profiles and assist POMS as identified in the Resident Advocate job duties.

Program Standard

• Maintain an environment in the program which encourages and facilitates optimal personal development.
• Complete assigned daily responsibilities.
• Complete shift overlaps and specific duties as assigned, if applicable.
• Complete documentation, filing and general office maintenance and other routine operational reports, charge reports and any other paperwork as assigned.
• Assist in the identification and development of new services and support opportunities that provide quality of life choices.
• Complete monthly summaries as assigned, if applicable.
• Comply with minimum staffing policy.

Physical Plant and Safety

• Ensure the site is a safe, clean environment and immediately address areas of concern.
• Maintain knowledge of fire evacuation plan and ensure plan is followed.
• Practice standard precautions and other appropriate infection control practices.
• Ensure site vehicles are maintained, as applicable.

Contacts with Others

• Develop and maintain positive customer relationships both internal and external. This includes family, local businesses, and external service providers.
• Maintain effective working relationships with service providers, community resources and families.
• Ensure that internal and external written and verbal communications regarding the agency are positive and reflect our mission, vision and values and respect the individuals’ right to privacy and confidentially.
• Ensure customer concerns are addressed in a timely and professional manner.

Additional Functions

• Participate in agency committees, initiatives, projects and trainings.
• Assist with coverage in the agency as assigned.
• Maintain certifications and annual training updates, as required.
• May be required to use your private vehicle to transport the people we support.
• Will be flexible with work locations and hours worked based on the needs of the agency to include working at any residential home.

KNOWLEDGE, SKILLS AND ABILITIES

• The person in this position exhibits conscientiousness, dedication, self-discipline, and a sense of responsibility.
• The person in this position functions successfully with general supervision.
• The person in this position has the ability to work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high volume, stressful environment.
• The person in this position has the ability to establish effective relationships and work in a team environment to meet team and company goals.
• The person in this position has the ability to exercise discretion in handling confidential information. This includes medical, financial and personal information of associates and persons served.
• The person in this position has basic Microsoft Office skills.
• The person in this position demonstrates knowledge of introductory computer skills.
• The person in this position has good written and verbal communication skills.
• The person in this position is able to operate office equipment, computers and medical equipment.
• The person in this position must be able to operate wheelchair vans, if applicable at site.
• The person in this position must be able to work regularly scheduled hours as well as additional hours as assigned, including overtime, nights, and weekends.
• The person in this position understands they may be required to work through lunch/dinner hours and will be paid for these hours. A 30 minute unpaid lunch/dinner break must be requested and will be based on the needs of the program.

EDUCATION AND EXPERIENCE

• High School diploma, GED, or an acceptable TABE test score is required.
• Up to one-year experience working with people with IDD.
• CPR/First Aid/AED instruction and SCIP Certification within the first six months of hire.
• Must comply with the Resident Advocate job duties.

ADDITIONAL QUALIFICATIONS/EXPERIENCE

Where position requires driving:

• Valid driver’s license for the state in which the person resides.
• Acceptable safe driving record.

Where position requires driving individuals served by the Agency:

• Motor vehicle with up-to-date inspection, that is registered and insured.
• Will be required to enroll in LENS (Licensed Event Notification System).

Authority and Accountability

People: This position has no direct authority and does not supervise anyone.

Operations: This position operates under the immediate supervision of the Life Coach V and Life Coach X and is responsible for providing person directed services and following standard agency policy and procedures.

Budget: This position must adhere to expense guidelines and programs.

Please note this job description is not designed to cover or contain a comprehensive listing of job functions, duties or responsibilities that are required of the employee for this job. Functions,duties, responsibilities and activities may change at any time with or without notice.

We offer a generous benefits package to include options for medical, dental, vision, employer paid life insurance, 403 b with employer contribution, PTO accruals, two weeks of paid training, and more!

Full-Time positions are 36 hours per week and have a starting hourly wage of $20.00/hour. Part Time positions are at least 20 hours per week and have a starting hourly wage of $20.00/hour. Relief (per-diem) positions allow for flexible scheduling that fits your needs. We have evenings, overnights, and some day shifts with a starting wage of $19.06/hour.

SALARY: $20.00/hour