HVAC Field Service Lead
Quarry Hills Plumbing & HVAC Inc
Job Description
Job Description
HVAC Field Service Lead
Quarry Hills Plumbing & HVAC is looking for an experienced HVAC professional ready to take the next step in their career. As our HVAC Field Service Lead, you will lead and mentor our technicians while remaining actively involved in hands-on fieldwork. This is an ideal opportunity for a strong lead technician who wants to take on additional responsibility without leaving the work they enjoy.
You will serve as a technical resource, support daily field operations, and help develop the next generation of HVAC technicians while continuing to perform service, diagnostics, maintenance, and repairs. This role offers increased responsibility and leadership experience while allowing you to remain active in the field.
ResponsibilitiesPerform HVAC service, diagnostics, maintenance, and repairs
Lead and support HVAC technicians in the field
Provide technical guidance on difficult service calls
Help coordinate daily workloads and technician schedules
Train and mentor technicians
Monitor workmanship, efficiency, and customer service
Ensure jobs meet company standards and applicable codes
Assist with estimates, equipment recommendations, and customer options
Review job documentation and ensure ServiceTitan is used properly
Help resolve customer and job-site concerns
Communicate with office staff regarding scheduling, materials, and job progress
Participate in an occasional on call rotation
Minimum of 5 years of HVAC field experience
Previous leadership or supervisory experience preferred
Strong diagnostic and troubleshooting skills
Experience installing, servicing, and troubleshooting heat pumps and ductless mini-split systems
Knowledge of Mass Save requirements, rebates, and installation standards
Experience with heating and cooling systems
Experience with ServiceTitan
Oil Burner Technician license or experience is a plus
Valid driver’s license and clean driving record
Strong communication, organization, and customer-service skills
Ability to lead by example and work effectively with technicians and office staff
Applicable Massachusetts licenses and certifications preferred
Competitive hourly pay based on experience
Sales commission opportunities
Health and dental insurance
Matching 401(k)
Paid time off
Paid sick time
This is an excellent opportunity for an experienced HVAC professional who is ready to take on more leadership responsibility while continuing to work hands-on in the field.
Please submit your resume by email to View email address on ziprecruiter.com Experienced applicants only.
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