Infrastructure Engineer
$60 - $70 per hourTEKsystems
Description Position Summary: We are seeking a Infrastructure Engineer with deep expertise in Cisco UCS Intersight, enterprise server infrastructure, and data center operations. This individual will play a critical role in supporting and modernizing our on-premise infrastructure environment while helping execute a multi-year data center consolidation initiative. The engineer will be responsible for maintaining Cisco UCS environments, performing hardware troubleshooting and break/fix activities, managing firmware upgrades, supporting server lifecycle management, and assisting with the decommissioning and migration of infrastructure tied to our Charlotte, NC data center footprint. This role requires a hands-on engineer who is comfortable working both remotely and within the physical data center environment. Key Responsibilities: Cisco UCS & Intersight Administration:
- Administer and support Cisco UCS infrastructure, including: UCS Fabric Interconnects, UCS Chassis, UCS Blades, Rack Servers, UCS Service Profiles, UCS Domains
- Manage Cisco Intersight for monitoring, lifecycle management, policy administration, and infrastructure automation.
- Perform UCS hardware installations, replacements, and upgrades.
- Troubleshoot server, network, storage connectivity, and UCS-related issues.
- Serve as the primary escalation point for server hardware incidents.
- Diagnose and resolve: Failed blades, DIMMs, CPUs, Power supplies, VIC adapters, Fabric interconnect issues, Chassis faults
- Coordinate with Cisco TAC and hardware vendors on warranty and replacement activities.
- Perform physical installation, racking, stacking, and cabling of equipment when required.
- Develop and execute firmware upgrade strategies for: Cisco UCS, Fabric Interconnects, Blade Servers, Rack Servers, Adapters and peripherals
- Create maintenance plans that minimize disruption to production environments.
- Validate firmware compatibility across compute, storage, virtualization, and network components.
- Maintain lifecycle roadmaps and hardware refresh plans.
- Support ongoing initiatives to reduce and consolidate physical infrastructure.
- Participate in migration planning, workload relocation, server decommissioning, and equipment retirement activities.
- Conduct infrastructure assessments and dependency analysis.
- Coordinate shutdown and removal of legacy infrastructure associated with the Charlotte data center exit strategy.
- Ensure compliance with asset disposition and data destruction requirements.
- Support VMware infrastructure running on Cisco UCS platforms.
- Partner with storage, networking, security, and cloud teams during infrastructure projects.
- Participate in incident response and root-cause analysis efforts.
- Create and maintain infrastructure documentation, operational procedures, and support runbooks.
- 5+ years supporting enterprise server infrastructure.
- 3+ years administering Cisco UCS environments.
- Cisco Intersight
- UCS Manager
- Fabric Interconnects
- Blade and Rack Server environments
- Enterprise hardware platforms
- Server lifecycle management
- Firmware management processes
- Data center operations
- Experience performing physical break/fix work inside enterprise data centers.
- VMware vSphere/ESXi
- SAN connectivity
- Fibre Channel
- Enterprise networking fundamentals
- Experience working with hardware vendors and support organizations.
- Experience supporting large-scale data center migration or consolidation initiatives.
- Cisco UCS certifications.
- Exposure to cloud infrastructure and hybrid environments.
- ITIL or operational excellence experience.
- Cisco HyperFlex
- NetApp
- Dell EMC
- Pure Storage
- PowerShell
- Python
- Ansible
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