Night Auditor
$15 - $16 per hourWoodSpring Suites Pensacola West
Job Description
Job Description
We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values.
This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!Compensation:
$15 - $16 hourly
Responsibilities:- Prepare and distribute nightly reports, ensuring accurate financial and operational records.
- Address guest inquiries about hotel services, amenities, and local attractions.
- Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression.
- Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
- Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
- Strong customer service skills with a guest-focused approach.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proven customer service experience with a strong guest-focused mentality
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
Vacancy posted 14 days ago
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