Night Auditor

Job Description

Job Description

We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values.

This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!
Compensation:

$15 - $16 hourly

Responsibilities:

• Prepare and distribute nightly reports, ensuring accurate financial and operational records.
• Address guest inquiries about hotel services, amenities, and local attractions.
• Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression.
• Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
• Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.

Qualifications:

• Strong customer service skills with a guest-focused approach.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proven customer service experience with a strong guest-focused mentality

About Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners