Business Office Assistant / Receptionist

Front Desk Receptionist

Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab!

The primary purpose of this position is to perform assigned administrative duties in accordance with established procedures, and as directed by the supervisor, to assure that a successful, viable, administrative program is maintained at all times.

Job Functions:

• Type, file and distribute correspondence as directed.
• Answer telephone, make appointments, run errands, take and deliver messages, etc., as directed.
• Sort, distribute, and route incoming mail to appropriate residents, departments, and/or personnel.
• Type letters, reports, statements, minutes of meetings, agendas, etc., as necessary/directed.
• Maintain files and other records as directed.
• Receive and screen office visitors and telephone calls as necessary.
• Perform admitting, reception, telephone and/or switchboard duties as necessary/directed.
• Perform unscheduled administrative task as directed.
• Serve as secretary to various committees of the facility as necessary/directed.
• Other related duties and responsibilities that may become necessary to meet the needs of the facility.

Qualifications:

Must possess, at a minimum, a high school diploma or equivalent.

Must be able to read, write, speak, and understand the English language.

Must possess the ability to make independent decisions when circumstances warrant such action.

Must possess the ability to deal tactfully with personnel, residents, visitors and the general public.

Must possess the ability to work harmoniously with other personnel.

Must be able to follow written and oral instructions.

Must have patience, tact, cheerful disposition and enthusiasm, as well as to be willing to handle residents, staff and visitors based on whatever maturity level they are currently functioning.

Must be knowledgeable in secretarial duties, use of equipment, etc., related to secretarial functions.

Physical Requirements and Working Conditions: Will meet all physical requirements of the position as identified by the facility policies and procedures related to functional job analysis.

Other Duties: Please note this job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pilgrim Rehabilitation by Integritus Healthcare