Senior Quality Specialist

Description JOB TITLE:Senior Quality Specialist (Corporate)AGENCY:Construction & DevelopmentDEPT/DIV:Office of the PresidentREPORTS TO:Senior Manager, QualityWORK LOCATION:2 BroadwayHOURS OF WORK:8:30 AM to 5:00 PM or as required (7.5HR/ DAY)JOB FAMILY: GENGRADE: 004SALARY RANGE:$84,211 to $105,264DEADLINE:Open Until FilledMay need to work outside of normal work hours (i.e., evenings and weekends)Travel may be required to other MTA locations or other external sites. MTA Construction & Development reserves the right to remove this posting before the application deadline. Agency Mission MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight and management of the MTA's $64 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region's vast transportation network. As part of the Metropolitan Transportation Authority, the largest transportation network in North America, C&D plays a key role in modernizing and expanding services that support 15.3 million residents across New York City, Long Island, southeastern New York State, and Connecticut. C&D is committed to delivering safe, innovative, and cost-effective capital projects that enhance the customer experience and strengthen the reliability and resilience of the MTA system. Telework This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. Summary The Senior Quality Specialist will provide quality oversight and support for MTA C&D projects and programs. This person will collaborate with agency owners, C&D department representatives, and MTA C&D Delivery Business Unit leadership to meet business and regulatory requirements, including design, validation, implementation, and lifecycle management. ResponsibilitiesProvides ongoing review, development, and update of C&D quality-related procedures, guidelines, and other documentation. Performs ongoing project quality assessments, develops worksheets and record templates, and conducts follow-ups to ensure correction of identified project deficiencies. Participates in ISO 9001 activities, including customer satisfaction reviews, continual improvement initiatives, and ISO assessment reviews. Provides quality management activities for C&D Business Units, including submittal reviews, monitoring contractor and consultant non-conformance systems, identification/development of corrective action plans as needed, and ongoing site visits. Provides reports and updates on quality activities and status for presentation to Senior Management. Develops and provides quality-related training for C&D in-house staff and contractor/consultant personnel to enhance awareness of quality processes and requirements. Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements and activities to ensure the successful execution of the MTA C&D Capital Program. Education and Experience Bachelor's degree in Engineering, Architecture, Construction or Project Management, Transportation, or a related field. Must have a minimum of five (5) years of related experience. Competencies: Excellent communication and interpersonal skills. Familiarity and hands-on experience with Quality concepts and processes, including ISO 9001. Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.) and strong business administrative skills (i.e., presentations, report and letter writing, time management, etc.). Comprehensive Benefits & Total Rewards Package: Transportation & Financial BenefitsCommuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.Premium Health Coverage at Low Cost – Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.Time Off & Work-Life BalanceGenerous Time Away – Recharge with substantial paid Time off and comprehensive holiday schedules that support your personal and family commitments.Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.Professional Growth & DevelopmentLearning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.Employee Experience & CommunityEmployee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.How to ApplyFor Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.For External Applicants: Visit click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.Additional Information:Final salary is determined by experience, skill set, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").Equal Employment OpportunityMTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. Metropolitan Transportation Authority