Medical Practice Receptionist

Job Description

Job Description

CarePointe, PC is seeking a dedicated and motivated receptionist to join our dynamic ear, nose and throat practice. Our multidisciplinary ENT practice includes five otolaryngologists, two audiologists, and a nurse practitioner, all committed to delivering exceptional patient-centered care. If you thrive in a fast-paced clinical environment where teamwork, precision, and compassion matter, we’d love to meet you.

Position Overview

As the first point of contact, the Medical Receptionist plays a key role in supporting our ENT/Audiology practice across three locations and ensuring an efficient and positive experience for every patient.

Key Responsibilities

· Greet and register patients

· Schedule and manage appointments

· Answer telephone inquiries and follow-up on patient voice messages

· Maintain accurate patient records in the electronic medical record system

· Verify insurance coverage and process patient payments

Qualifications

Required:

• High school diplomas or general education degree (GED)
• Knowledge, skills and experience with personal computers/software systems
• Demonstrable organizational, communication, interpersonal and multitasking skills
• Empathy and professionalism
• Ability to work effectively with diverse patient populations
• Strong work ethic

Preferred:

• One to two years of experience in a medical practice
• Epic EMR experience

What We Offer

• Competitive salary
• Paid Time Off (PTO) + 6 paid holidays
• Medical insurance
• 401(k) retirement plan