Software Development Engineer, Alexa Excellence

Are you customer-obsessed and interested in Speech and Language Understanding? If so, the Alexa Excellence Team in Sunnyvale is looking for a talented engineer to help revolutionize our voice-forward experience. Alexa is the Amazon service that powers the Echo family of devices, Fire TV, tablets, third party Alexa providers, and cars. We believe voice is the most natural user interface for interacting with technology across many domains; we are inventing the future. The Alexa Excellence team operates programs to increase the stability and performance of all Alexa customer experiences. We serve as a center of excellence by providing leadership, best practices, tools, research, audit reports, support and education to all Alexa teams. Our customers are internal developers across Alexa teams and beyond, and our tools and program guidelines are critical to the development, testing, release and maintenance of any Alexa features. We ensure that Alexa is always ready. You’ve found the right team if you are a passionate software engineer with experience building innovative, mission critical applications that customers love. You will have an enormous opportunity to make an impact on the design, architecture, and implementation of cutting edge products used every day, by people you know. We’re working hard, having fun, and making history; come join us! Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, CA, Sunnyvale - 165,200.00 - 223,600.00 USD annually #J-18808-Ljbffr ROLE