Enhanced Care Management Lead Care Coordinator

Lead Care CoordinatorSchedule: Monday – Friday | 8:30 AM – 5:00 PM Compensation: $29.00 – $32.00 per hour (based on experience) FLSA: Non-Exempt Location: Hybrid (Field-Based in Hiring County) This position is an individual contributor, not a People ManagerAt Pacific Health Group, we're more than just a healthcare organization—we're a catalyst for positive change in our communities. Our Enhanced Care Management (ECM) programs focus on addressing social determinants of health and providing community-based services that truly meet each individual's needs. As a Lead Care Coordinator, you won't just create care plans—you'll personally guide members at every step, arranging all the services they need to thrive and building authentic, trusting relationships along the way.Why This Role Matters - Holistic Impact and Compassionate CareYou won't just coordinate clinical visits. You'll respond to real-life challenges such as housing, food insecurity, and mental health, ensuring that members' needs are addressed comprehensively.By forming strong, personal connections through frequent in-person visits, you'll become a pivotal support system—someone members can rely on for comfort, guidance, and advocacy.Minimum QualificationsResidency: Must reside in hiring countyExperience: 3–5 years in case management, social services, or healthcare (preferred)Experience with: Medi-Cal, CalAIM, or Enhanced Care Management (preferred)Working experience of healthcare systems and community resources is a plusExcellent communication, organization, and time management skillsProficiency with documentation systems and technologyAbility to effectively communicate both written and verbally