Insurance Specialist

Job Description

Job Description

Join a team where your attention to detail and problem-solving skills make a direct impact on patient care and revenue success. We are seeking a highly organized and customer-focused professional to support our billing and claims operations. This role offers the opportunity to work in a collaborative environment while developing expertise in healthcare reimbursement, insurance claims, and revenue cycle management.

As a Insurance Specialist, you will play a vital role in ensuring accurate claim processing and timely reimbursement by:

• Reviewing patient accounts and claims to verify coding, pricing, and billing accuracy.
• Following up with insurance providers to secure payment for services rendered.
• Researching and resolving denied claims through payer portals, phone, email, fax, corrected claims, and appeals.
• Preparing and submitting supporting documentation to maximize reimbursement opportunities.
• Serving as a resource for providers, patients, and insurance representatives by answering billing-related questions.
• Applying knowledge of contract-specific billing and payment requirements.
• Identifying and resolving collection issues while maintaining a positive customer experience.
• Processing account adjustments and refund requests as needed.
• Preparing, organizing, and mailing hard-copy claims.
• Following established claim follow-up procedures to ensure timely resolution.
• Utilizing billing software and Microsoft Office applications, including Outlook, Teams, Word, and Excel, to manage daily workflows efficiently.

• High School Diploma or GED.
• Previous office experience with strong customer service skills, both over the phone and via email.
• Excellent attention to detail and organizational abilities.
• Experience using Microsoft Office applications, including Outlook, Excel, and SharePoint in a professional setting.
• Strong communication and problem-solving skills.

• Experience in Accounts Receivable, Accounts Payable, or billing-related positions.
• Basic knowledge of medical billing and coding processes.
• Familiarity with healthcare billing terminology and insurance claim procedures.
• Bookkeeping experience and strong analytical skills.
• Ability to investigate issues, identify solutions, and drive claims to resolution.

Job Type & Location

This is a Contract position based out of Waterloo, IA.

The pay range for this position is $17.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Waterloo,IA.

This position is anticipated to close on Sep 30, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.