Assistant Manager

Assistant Manager Reports To: Property Manager RCMI Property: Hollywood Place WHO WE ARE We are a well-established property management company with over 40 years of success, operating across 7 states. Our reputation is built on strong operations, long-term relationships, and a people-first culture. WHY JOIN US? Our average employee tenure is 10+ yearsbecause we invest in our people and create a workplace where you can grow and thrive. If you're looking for more than just a job, a long-term career with growth, stability, and a great culture, we'd love to meet you. WHAT WE OFFER 100% Employer-paid medical coverage (employee-only) 401(k) with company match Employer HSA contributions Generous holiday schedule Career growth and advancement opportunities A collaborative, high-performing, and supportive culture WHAT YOU WILL DO As an Assistant Manager, you play a key role in supporting the daily operations of the community. You'll help drive financial performance, ensure compliance, support leasing efforts, and deliver an exceptional resident experienceall while stepping in to lead when needed. This role combines operations, customer service, financial responsibility, and team support in a fast-paced environment. Key Responsibilities: Operations & Property Management Support daily property operations to ensure efficiency, compliance, and community standards Help maintain a clean, safe, and market-ready property Coordinate with vendors and monitor service quality Financial Performance & Collections Assist with rent collection and follow up on delinquent Support occupancy, revenue, and expense control goals Help track performance metrics and support reporting Leasing & Marketing Support Assist with property tours, follow-ups, and application processing Support leasing efforts to maintain occupancy goals Ensure accurate and compliant leasing documentation Assist with marketing initiatives and outreach efforts Resident Experience & Retention Provide responsive, professional communication with residents and prospects Address concerns and escalate issues when appropriate Support resident retention initiatives and community engagement Team Support & Leadership Assist in supervising on-site staff and providing guidance as needed Support team scheduling and coverage to maintain smooth operations Promote a positive, accountable, and team-oriented work environment Compliance & Administration Ensure compliance with Fair Housing and all applicable regulations Maintain accurate records, files, and documentation Support office organization and administrative processes WHAT SUCCESS LOOKS LIKE Supports achievement of occupancy and revenue goals Maintains high standards of resident satisfaction and retention Ensures accurate, compliant, and audit-ready documentation Effectively supports rent collection and delinquency management Contributes to a well-run, organized, and high-performing community Steps in confidently to support leadership and team operations when needed GROW WITH US This role is a key step toward property management leadership: Assistant Manager at a Larger Property Multi-Site Assistant Manager Property Manager Multi-Site Property Manager Senior Property Manager Regional or Corporate Roles Advancement is based on experience, certifications, technical competencies, performance, and business needs. WHAT YOU WILL BRING Strong customer service and communication skills Financial awareness, including rent collections and reporting Excellent organization and attention to detail Ability to manage multiple priorities in a fast-paced environment Problem-solving mindset with sound judgment Leadership ability and willingness to take initiative Working knowledge of Fair Housing and regulatory compliance Tech-savvy (Microsoft Office; property management software such as Yardi a plus) Qualifications: High School Diploma or GED Leasing or property management experience preferred Ready to build your career with a company that values stability, growth, and people? Apply today and join a team where you can make a real impact.