Clinical Intake Coordinator

POSITION PURPOSE:
The Master's level Clinical Intake Coordinator role focuses on managing and optimizing clinical intake operations for the virtual programming team. This position ensures high-quality assessments and a seamless enrollment process for patients entering virtual care. This is a remote position designed to support and scale virtual services across the organization.

Schedule - Friday, Saturday, Sunday, Monday (10 hour shifts)

POSITION REQUIREMENTS/QUALIFICATIONS

EDUCATION:
A Master's Degree in Social Work, Counseling, Psychology, or related behavioral health field required.

LICENSURE/CERTIFICATION:

Colorado Requirements:

Substance Use:

A Licensed Addiction Counselor (LAC) or certified as a CAT or CAS with an active clear license or certification in good standing.

Mental Health:

A Licensed Professional Counselor (LPC), a Licensed Clinical Social Worker (LCSW) or a Licensed Marriage and Family Therapist (LMFT)

EXPERIENCE:

Experience conducting biopsychosocial assessments and SUD and Mental Health assessments.

Experience in IOP, PHP, outpatient, or virtual behavioral health settings preferred.

SPECIFIC AREAS OF RESPONSIBILITY TO POSITION

1. Conduct comprehensive clinical intake assessments for individuals enrolling in Virtual Services.
2. Complete biopsychosocial assessments and required documentation.
3. Conduct Substance Use Disorder (SUD) assessments when clinically indicated.
4. Complete initial treatment plans when indicated.
5. Ensure accurate level-of-care determinations and clinical documentation compliance.
6. Collaborate closely with the virtual intake team to ensure timely and seamless admissions.
7. Maintain compliance with regulatory and organizational standards.
8. Communicate effectively with referral sources, internal departments, and clinical teams.
9. Contract with payors upon request, ensuring all necessary documentation and requirements are met in a timely and accurate manner.
10. Complete additional screenings and assessments as relevant to the individual client's care needs.
11. Maintain NPI and CAQH profiles, ensuring they are up-to-date and compliance with industry standards and regulatory guidelines.
12. Protect the privacy of all patient information in accordance with GRN, LLC's privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider. Failure to comply with GRN LLC's policies and procedures on patient privacy may result in disciplinary action up to and including termination of employment.
13. May access protected health information (PHI) and other patent information only to the extent that it is necessary to complete your job duties. The incumbent may only share such information with those who have a need-to-know specific patient information you have in your possession to complete their job responsibilities related to treatment, payment or other GRN, LLC operations.
14. Expected to report, without the threat of retaliation, any concerns regarding GRN, LLC's policies and procedures on patient privacy and any observed practices in violation of the policy to their supervisor.
15. Performs other duties assigned.

In person - CuraWest


Benefits : Health Insurance, Vision, Dental, PTO, 401(k) Match