Senior Living Operations Leader

Executive Director Lead a Community. Change Lives. Build a Legacy. The Kensington at Fort Madison , one of our Agemark Senior Living communities in Fort Madison , IA , is looking for a dynamic, hands-on Executive Director to lead the day-to-day operations of our community. This is a role for a servant leader who thrives on building strong teams, creating exceptional resident experiences, and running a financially healthy, well-managed community — all while upholding the highest standards of care, compliance, and culture. What You'll Do Lead Our People Lead by example on company values, priorities, and objectives, and walk the community daily to stay connected to every department. Hire, train, and supervise a successful team, and mentor department heads so they can effectively lead their own. Drive staff growth through coaching, development plans, recognition, and effective communication. Run daily stand-ups, weekly leadership meetings, and monthly staff and safety meetings. Address performance issues and grievances fairly, and foster a safe, positive work environment for all associates. Champion Our Residents Partner with families, service providers, and staff to deliver personalized, consistent, and excellent care. Help residents live with safety, dignity, and independence through strong emergency protocols and support systems. Work alongside the Director of Nursing to guide families through care planning, problem resolution, and major decisions. Measure satisfaction through surveys and regular one-on-ones, and champion Agemark's Life Enrichment programming — including joining at least one resident outing each month. Drive Occupancy & Growth Own occupancy goals of 95%+ and lead sales, marketing, and community outreach efforts. Partner closely with the Sales Director and Family Service Coordinator to hit monthly sales targets and keep momentum going. Manage the Business Build and operate within the annual community budget. Oversee billing, collections, vendor bids, and expense management. Manage staffing and scheduling to control labor costs and overtime. Set and track quarterly and annual goals, and keep pushing for continuous improvement. What You Bring A degree in healthcare, business, nursing, geriatrics, or a related field preferred. Prior experience in senior housing, healthcare, or a related industry required. At least 2 years of experience managing both staff and a budget. A proven track record of integrity, sound judgment, and dependable follow-through. Excellent verbal and written communication, with strong problem-solving instincts. Comfort with technology, including social media and day-to-day computer use. Sharp attention to detail and unwavering discretion with confidential information. The flexibility to work evenings, weekends, or holidays as the community needs. A natural ability to build relationships — with your team, residents, families, and the broader community network. What We Offer The chance to lead a mission-driven community where your work directly improves residents' lives every day. A true leadership role with ownership over people, operations, and financial performance. A collaborative culture backed by regional support, established systems, and Agemark's Life Enrichment programs. Room to grow: set your own goals, drive innovation, and be recognized for results. Competitive compensation and benefits (details shared during the interview process). Ready to lead with us? Apply today and bring your leadership to a community that values care, integrity, and excellence. Agemark is an Equal Opportunity Employer (EOE) IND4 #J-18808-Ljbffr