Mitigation Project Manager

Project Manager – Restoration Services

We're looking for a skilled and driven Project Manager to oversee residential and commercial restoration jobs. From managing technicians to communicating with customers and adjusters, you'll be the key to delivering high-quality, on-time results after fire, water, or mold damage. If you're an organized leader who thrives in fast-paced environments and takes pride in helping people during difficult times, we want to hear from you.

What You'll Do:

• Review work orders and job scopes; ensure proper equipment is loaded
• Oversee field crews to complete jobs on time and within budget
• Perform site inspections and daily job monitoring
• Communicate with clients throughout the project lifecycle
• Track labor, materials, and equipment; identify billable events
• Take detailed documentation (photos, notes) and upload to job system
• Write and manage Xactimate estimates (mitigation & rebuild)
• Interface with customers, insurance adjusters, and vendors
• Educate clients on the restoration process and timelines
• Perform quality checks and collect signatures for job completion
• Train and mentor new field staff as assigned

What We're Looking For:

• High school diploma or GED (college preferred)
• Valid driver's license with a clean driving record
• Proven leadership experience (leading at least 2+ people)
• Solid restoration or construction experience
• Excellent communication, time management, and problem-solving skills
• Tech-savvy: comfortable with tablets, job software, and mobile tools
• Customer-first attitude with a professional, calm demeanor
• Able to work on-call as needed

Preferred Certifications:

• WRT – Water Damage Restoration Technician
• ASD – Applied Structural Drying Technician
• FSRT – Fire & Smoke Restoration Technician
• OCT – Odor Control Technician

Physical Requirements:

• Lift/carry up to 70 lbs regularly
• Crawl, squat, and work in tight or damp spaces
• Must be able to wear a fitted respirator
• Work in variable conditions (indoor/outdoor, heat/cold, wet environments)

Why Join Us?

• Be part of a team that restores homes, businesses, and lives
• Lead field teams and grow your career in the restoration industry
• Competitive compensation + opportunity for advancement
• Supportive team and strong leadership

Compensation: $17.00 - $21.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service, and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.