Trade Service Manager - Wealth Client Experience

Job Description The Role The Trade Service Manager role is part of the broader Client Experience (CE) Trade Support Team serving the needs of our IWS and FFOS Clients. Join us as a Trade Service Manager where you will join a team of highly-skilled professionals whose focus is to go above and beyond and provide outstanding trade support services to our Registered Investment Advisor (RIA) and Separate Account Manager (SAM) clients. The Expertise We’re Looking For BS/BA Degree (preferred; or at least 3 years experience in financial services related field) Series 7 licensing required 1-2 years in financial asset/brokerage servicing The Purpose of Your Role The Trade Service Team in CE provides comprehensive technology and managed product support while delivering service excellence to our clients. CE is seeking a Trade Service Manager (TSM) to join the team to provide guidance and operational support to our Intermediary Clients. The TSM will be responsible for phone, email, and service center support to our Intermediary Clients. To be successful in this role, one must have or gain a solid understanding of several Fidelity workflow systems. The Skills You Bring An ability to deliver high quality service to high profile clients Attention to detail and quality a must. Provide outstanding service to all of our clients by fielding client inquiries in an accurate and timely manner Solid interpersonal skills, with a consistent track record to multi-task, and prioritize Professional teammate with a positive, self-motivated demeanor; capacity to think creatively. Ability to work in a fast paced environment Displays excellent problem solving and analytical skills Excellent verbal and written communication skills Actually I messed up. Please regenerate carefully.{ #J-18808-Ljbffr Fidelity Investments Inc.